Step KPI defined with Designer v712 doesn't show data in MWS

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1

Hi,

I am probably missing something very basic here, because cannot put process step KPI’s to work with VA7.1.2.

Here’s the problem description:

Using Designer:

1- Design a linear process with 3 steps.
2- Define a step KPI with a fact and a dimension associated to
output fields of the middle step.
3- Save and upload Process and KPI for execution

Using MWS

4- Enable the process for execution and analysis
5- Run the process several times to create log data
6- At Monitoring->Business->Process Instances, check that instances
and logged fields exist
7- At Administration->Analytics->KPI->Business data, check that the
Event map and KPI is defined
8- At Administration->Business->Business Overview, add the process
and KPI to the process tree
9- At Monitoring->Business->Overview, Process and the internal KPI’s
appear in the page but the configured process step KPI just doesn’t
show!tree

Any help is appreciated.

2

Hi,

i hope you created Environment, and deployed.

Check the analytical engine logs in “D:\webMethods7\optimize\analysis\logs”

if you found any log which are listed below, then there is a problem to db scripts.

[wm-cjdbc36-0007][Oracle JDBC Driver][Oracle]ORA-00904: “WEIGHT_FACT”:

[wm-cjdbc36-0007][Oracle JDBC Driver][Oracle]ORA-00904: “ART_LISTENER_DIM”

[wm-cjdbc36-0007][Oracle JDBC Driver][Oracle]ORA-00904: “FACT”.“OBJECT_STATUS_FACT”:

[wm-cjdbc36-0007][Oracle JDBC Driver][Oracle]ORA-00904: “WEIGHT_FACT”:

solution is u have to re Create db tables

3

Also, you have to make sure you logged the fields that you are using for the facts and dimensions.