We have IS 6.1 server with the Admin Internal Email address, which reports critical log entries; and the address for the Service Email, that sends messages about service failures directed to maillists.
The configuration for email notifications is found on the server settings page at:
Settings > Logging
The reason for using maillists in our enviornment is that we have multiple individuals who need to know this information, however the same problem would exist if we only configured to a single email address.
Last week, we had an episode where a developer had a flow service that errored and generated 19,000 plus entries to the listserves thus taking them down and causing much grief for our email administrator.
We have been requested to disable the email notifications configuration that can be potentially generated by the WMServer. From an WM Administrator standpoint, does anyone know a way to stop such
a spam attempt from the WM Server? The ideal situation would be a single warning that the service/critical error had occurred, and then later a message that 18,999 are pending but suppressed, or some similar solution. We do get valid informational messages from the current configuration , but on occasion we do get these spam problems.
Anyone have any clues? How are you handling this situation? I plan to file a request with WM support to see what is “best practice” from the vendor perspective.
Thanks in advance for any thoughts/ideas you may have.