Restart not working

,
1

We are having a problem where using the “Shut Down and Restart” in the webMethods Administrator to restart the Integrataion Server doesn’t work.
Specifically, after click the “Restart” button, the server shuts down, but does not restart. Is there a fix for this?

Environment:

webMethods IS 7.1.3 running as a service
Trading Networks
Windows 2008 R2 SP1
Java 1.6.0 64-bit

Fixes installed:

SCG_7.1.3_Entrust_Fix1
SCG_7.1.3_DataDirect4.2_Fix1
SCG_7.1.3_Cluster_Fix2
SCG_7.1.3_LWQ_Fix2
IS_7.1.3_Core_Fix11
IS_7.1.3_Win32_Fix1
TNS_7.1.2_Fix6
JDBC_6.5_Fix25

2

Hi Andrew,

Can you maybe share the last 10 to 15 entries of your IS logs to check the issue further. 713 had this issue and if i remember correctly there was a Fix supplied for this issue. You need to check empower for the same.