Process Diagram not visible

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1

Hello,

I recently installed new MWS (8.2.2) and created a few process models. Everything was working correctly, but since yesterday I can’t see Process Diagram (process model picture) in MWS process instances. Do you have any idea what could be wrong?
I tried restarting MWS, reloading WmMonitor package. what else could I do?

thank you

2

Nobody?
I can’t see the picture even in “Business Processes”. Permissions are set correctly (i use Administrator => Grant all permissions :)). Restart of DB and regeneration of the process model also didn’t help.

3

Hi Graver,

Are you able to see the process instances running? Is it only diagrams you are talking about? Check the logs for anything abnormal.

Cheers,
Niteesh

4

Hi Niteesh,
process instances are running, i can see everything except the process diagram. Weird is that I saw it already before and then something happened and I can’t see it anymore. I don’t see anything in the logs. No error at all.

5

Ok… Wierd… Problem with PRT metadata. I can not guess the actual reason. But reloading PRT and restarting the MWS would be my bet(No idea abt any other approach if you have already tried this :slight_smile: ).

Thanks,
Niteesh

6

That didn’t help :frowning:
Thanks anyway, i will have to ask SAG then…

7

So solution was really easy (although I couldn’t find out what is the problem for a long time).
Only thing missing was to install FLASH player → now it works. We used to work with portable firefox which somehow contains flash player. Now we installed normal firefox and we forgot to install flash player.

8

Wow… Thats funny… Thats why i always use IE for developement purposes… :slight_smile:

Cheers,
Niteesh:D