Problems from 4.01 Service Pack 3 Install

, ,
1

After installing SP3, our servers began to have service exception that were not a prblem before. The two exception are :

com.wm.app.b2b.client.ServiceException:Read timed out

and

com.wm.app.b2b.client.ServiceException:java.io.IOException: Broken pipe

This is our production system. Any help will do.

2

Hi,
I am sorry that this is happening in our system too, but since it is not causing any other problem we are ignoring it. Please let me know if you find a solution.
Is this the error that you are gettting?
Thanks
java.io.InterruptedIOException: java.io.InterruptedIOException: Operation timed out: no further information
at com.wm.util.LocalizedException.(LocalizedException.java:65)
at com.wm.lang.ns.NSException.(NSException.java:8)
at com.wm.app.b2b.client.ServiceException.(ServiceException.java:47)
at com.wm.app.b2b.client.Context.invoke(Context.java:1019)
at com.wm.app.b2b.client.Context.invoke(Context.java:868)
at com.wm.app.b2b.client.Context.connect(Context.java:510)
at com.wm.app.b2b.client.Context.connect(Context.java:465)
at com.wm.app.tn.profile.ProfileStore.connectToPartner(ProfileStore.java:1499)
at com.wm.app.tn.profile.ProfileStore.connectToPartner(ProfileStore.java:1417)
at wm.tn.polling.remoteCheck(polling.java:307)
at java.lang.reflect.Method.invoke(Native Method)
at com.wm.app.b2b.server.JavaService.baseInvoke(JavaService.java(Compiled Code))
at com.wm.app.b2b.server.ServiceManager.invoke(ServiceManager.java(Compiled Code))
at com.wm.app.b2b.server.ServiceManager.invoke(ServiceManager.java(Compiled Code))
at com.wm.app.b2b.server.ServiceManager.invoke(ServiceManager.java:437)
at com.wm.app.b2b.server.SessionInvoke.run(Session.java:620)
at com.wm.util.pool.PooledThread.run(PooledThread.java:103)
at java.lang.Thread.run(Thread.java:498)

3

No That’s not what I see. I listed the two errors in my post. I spoke with a wM support person and they suggested I set the watts.server.keepAliveTimeout in the server.cnf file to 60000 ms. It defaults to 15000 ms. It seems to have stopped the “Read Time out” exception but I still get the “Broken Pipe” exception.