problem starting IS

,
1

2013-08-26 14:57:24 GMT-03:00 [ISS.0025.0024I] JDBC Connection Manager started
2013-08-26 14:57:25 GMT-03:00 [WmAuditingSC.queue.2025W] Caught exception detecting orphaned queues: Could not obtain a DB connection
2013-08-26 14:57:25 GMT-03:00 [WmAuditingSC.main.5011E] Failed to start queue ‘GuaranteedRetryQueue’; reason ‘Failed to start queue ‘GuaranteedRetryQueue’’
2013-08-26 14:57:25 GMT-03:00 [ISS.0095.9998C] AuditLogManager Exception: com.wm.app.audit.AuditException: [BAA.0002.0000] Wrapped Exception: com.webMethods.sc.auditing.API.WmAuditException: Failed to start queue ‘GuaranteedRetryQueue’; reason ‘Failed to start queue ‘GuaranteedRetryQueue’’
com.webMethods.sc.auditing.API.WmAuditException: Failed to start queue ‘GuaranteedRetryQueue’; reason ‘Failed to start queue ‘GuaranteedRetryQueue’’
at com.webMethods.sc.auditing.WmAuditingImpl.startAuditing(WmAuditingImpl.java:269)
at com.wm.app.b2b.server.AuditLogManager.initAuditingComponent(AuditLogManager.java:547)
at com.wm.app.b2b.server.AuditLogManager.init(AuditLogManager.java:535)
at com.wm.app.b2b.server.Server.initAuditLogManager(Server.java:776)
at com.wm.app.b2b.server.Server.run(Server.java:342)
Caused by: com.webMethods.sc.auditing.API.queue.WmAuditQueueException: Failed to start queue ‘GuaranteedRetryQueue’
at com.webMethods.sc.auditing.queue.WmGuaranteedQueue.start(WmGuaranteedQueue.java:55)
at com.webMethods.sc.auditing.WmAuditingImpl.startAuditing(WmAuditingImpl.java:264)
… 4 more
Caused by: com.webMethods.lwq.LwqException: Could not obtain a DB connection
at com.webMethods.lwq.db.AbstractDBMessageStore.getAutoCommitConnection(AbstractDBMessageStore.java:1452)
at com.webMethods.lwq.db.AbstractDBMessageStore.getNumberOfMessages(AbstractDBMessageStore.java:1394)
at com.webMethods.lwq.db.AbstractDBMessageStore.open(AbstractDBMessageStore.java:1302)
at com.webMethods.lwq.impl.QueueProvider.(QueueProvider.java:60)
at com.webMethods.lwq.impl.AbstractQueueStore.openQueue(AbstractQueueStore.java:282)
at com.webMethods.lwq.impl.AbstractQueueStore.createQueue(AbstractQueueStore.java:243)
at com.webMethods.sc.auditing.queue.WmGuaranteedQueue.start(WmGuaranteedQueue.java:47)
… 5 more
com.wm.app.audit.AuditException: [BAA.0002.0000] Wrapped Exception: com.webMethods.sc.auditing.API.WmAuditException: Failed to start queue ‘GuaranteedRetryQueue’; reason ‘Failed to start queue ‘GuaranteedRetryQueue’’
at com.wm.app.b2b.server.AuditLogManager.initAuditingComponent(AuditLogManager.java:553)
at com.wm.app.b2b.server.AuditLogManager.init(AuditLogManager.java:535)
at com.wm.app.b2b.server.Server.initAuditLogManager(Server.java:776)
at com.wm.app.b2b.server.Server.run(Server.java:342)

any idea for this error?

thanks!

2

Error says:“Could not obtain a DB connection”

So please check your IS822 logging settings and make sure each logger is pointing to Database or File based?

Settings > Logging–>

Also make sure the JDBC pools for IS are connected to DB before you point the Loggers and you need to test the DB connection for each IS functional alias that you have configured.

Finally restart your IS.

HTH,
RMG

3

Settings > Logging–>

“Server Logger” to file and “Synchronous”
All other to database and “Asynchronous”

in Settings > JDBC Pools–>All Test successful

What can be happening?

4

Check the files in IS\WmRepository4 folder.

These files may have been corrupted, delete the files and try to start the IS.

5

work! thanks!!

6

Yep,that is the way to go…

Glad to hear it is working!