Physical File Path not found

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1

Hi All,

I recently installed Active transfer in a IS cluster ServerA and ServerB.
I have MWS in cluster as well on the same servers.

When I try to create a virtual folder and select Local File Path by browsing the folder structure, I cannot see the folders i created.

/home/user/folderTest

I can only see /home/user

I have given full permissions on the folderTest folder and still unable to see it.

The active transfer instance points to ServerA

Is there anything I am missing in the setup or is there any additional setting required ?

Regards,
Sridhar

2

Can you able to see/access the folderTest directly from the ATS (IS instance) it self?

HTH,
RMG

3

Hi,

Yes. I am able to see the folder directly on the server (ATS IS instance). I have given full permissions to it as well.

4

What is your MWS/ATS version? Are you experiencing the issue with other folders as well?

HTH,
RMG