MWS Service Resubmit (silent?) Failure

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1

Our server is currently not resubmitting messages - it seems to fail silently in the interface and the logs are unclear/empty.

We have tried:

  • Updating WmMonitor package URL and password to MWS server
  • Reloading the package

… it works in our test environment, which is similarly configured.

Are there any other logs we should look at? Perhaps we need to adjust the log level to capture the failure?

2

Hi Brad,

are there any messages in IS server log or error log?

These should give a hint why resubmit failed.

Please check the Remote Server Alias configuration, the WmDesigner package config and which Server is logged for the Service in Monitor UI. There might be a mismatch here.

What is your IS, MWS and Monitor version?
Any Fixes applied to these.

Regards,
Holger