JDBC Account Locked

Ken_F · July 30, 2019, 12:42am

Hi,

How do you resolve the following error?

com.wm.app.audit.AuditException: [BAA.0002.0000] Wrapped Exception: com.wm.dd.jdbc.oraclebase.ddej: [SoftwareAG][Oracle JDBC Driver][Oracle]ORA-28000: the account is locked

Thanks,

Ken

Mahesh_K_Sreenivas · July 30, 2019, 1:06am

Contact DBA and ask him to unlock the account else if you are managing the db (external JDBC pool) you can do the same.

Check why the accout is lockedout and make sure if does not happen again.

Rohit_Gupta9 · July 30, 2019, 8:33am

Hi Ken , It’s possible that password entered in the JDBC pools is not correct or db user password is changed later. so liase with DB team to make sure that correct password is entered. Also before DB team unlocks the account, keep the jdbc pools or any other connections as disabled . update the password again and then enable them 1 by 1 . it will make sure that account doesn’t get locked again.

Ken_F · July 30, 2019, 5:51pm

Thank you Rohit and Mahesh. Disabling the JDBC connections and unlocking the account fixed the issue.