IS is not getting started..stopping anonymously

,
1

What product/components do you use and which version/fix level?

Are you using a free trial or a product with a customer license?

I am using trial version of webMethods 10.11

What are trying to achieve? Please describe in detail.

To start IS

Do you get any error messages? Please provide a full error message screenshot and log file.

Wrapper file:

STATUS | wrapper | 2022/02/05 18:11:16 | Base configuration file is C:\SoftwareAG\profiles\IS_default\configuration\wrapper.conf
STATUS | wrapper | 2022/02/05 18:11:16 | Found #include file in C:\SoftwareAG\profiles\IS_default\configuration\wrapper.conf: %OSGI_INSTALL_AREA%/configuration/wrapper-license.conf
STATUS | wrapper | 2022/02/05 18:11:16 | After environment variable replacements: C:\SoftwareAG\profiles\IS_default/configuration/wrapper-license.conf
STATUS | wrapper | 2022/02/05 18:11:16 | Reading included configuration file, C:\SoftwareAG\profiles\IS_default\configuration\wrapper-license.conf
STATUS | wrapper | 2022/02/05 18:11:16 | Found #include file in C:\SoftwareAG\profiles\IS_default\configuration\wrapper.conf: %OSGI_INSTALL_AREA%/configuration/custom_wrapper.conf
STATUS | wrapper | 2022/02/05 18:11:16 | After environment variable replacements: C:\SoftwareAG\profiles\IS_default/configuration/custom_wrapper.conf
STATUS | wrapper | 2022/02/05 18:11:16 | Reading included configuration file, C:\SoftwareAG\profiles\IS_default\configuration\custom_wrapper.conf
STATUS | wrapper | 2022/02/05 18:11:16 | → Wrapper Started as Console
STATUS | wrapper | 2022/02/05 18:11:17 | Java Service Wrapper Standard Edition 64-bit 3.5.43
STATUS | wrapper | 2022/02/05 18:11:17 | Copyright (C) 1999-2020 Tanuki Software, Ltd. All Rights Reserved.
STATUS | wrapper | 2022/02/05 18:11:17 | ’ ://wrapper.tanukisoftware.co’
STATUS | wrapper | 2022/02/05 18:11:17 | Licensed to Software AG USA, Inc. for Software AG Integration Server
STATUS | wrapper | 2022/02/05 18:11:17 |
STATUS | wrapper | 2022/02/05 18:11:19 | Launching a JVM…
INFO | jvm 1 | 2022/02/05 18:11:19 | WrapperManager: Initializing…
INFO | jvm 1 | 2022/02/05 18:11:20 | [ProxyLogManager] Taking over JUL
INFO | jvm 1 | 2022/02/05 18:11:20 | [ProxyLogManager] readConfiguration() → com.softwareag.platform.jul.proxy.DefaultLogManager@32a068d1
INFO | jvm 1 | 2022/02/05 18:11:26 | Debug options:
INFO | jvm 1 | 2022/02/05 18:11:26 | file:/C:/SoftwareAG/profiles/IS_default/bin/.options not found
INFO | jvm 1 | 2022/02/05 18:11:26 | !SESSION 2022-02-05 18:11:23.552 -----------------------------------------------
INFO | jvm 1 | 2022/02/05 18:11:26 | eclipse.buildId=unknown
INFO | jvm 1 | 2022/02/05 18:11:26 | java.version=11.0.13
INFO | jvm 1 | 2022/02/05 18:11:26 | java.vendor=Azul Systems, Inc.
INFO | jvm 1 | 2022/02/05 18:11:26 | BootLoader constants: OS=win32, ARCH=x86_64, WS=win32, NL=en_IN
INFO | jvm 1 | 2022/02/05 18:11:26 |
INFO | jvm 1 | 2022/02/05 18:11:26 | !ENTRY com.softwareag.platform.hook.locations 1 0 2022-02-05 18:11:26.713
INFO | jvm 1 | 2022/02/05 18:11:26 | !MESSAGE Registering the location resolver hooks.
INFO | jvm 1 | 2022/02/05 18:11:26 |
INFO | jvm 1 | 2022/02/05 18:11:26 | !ENTRY com.softwareag.platform.hook.mirrors 1 0 2022-02-05 18:11:26.776
INFO | jvm 1 | 2022/02/05 18:11:26 | !MESSAGE Registering the mirror bundle management hooks.
INFO | jvm 1 | 2022/02/05 18:11:26 |
INFO | jvm 1 | 2022/02/05 18:11:26 | !ENTRY com.softwareag.platform.hook.shutdown 1 0 2022-02-05 18:11:26.911
INFO | jvm 1 | 2022/02/05 18:11:26 | !MESSAGE Registering the shutdown hook.
INFO | jvm 1 | 2022/02/05 18:11:36 |
INFO | jvm 1 | 2022/02/05 18:11:36 | !ENTRY com.softwareag.platform.hook.locations 1 0 2022-02-05 18:11:36.901
INFO | jvm 1 | 2022/02/05 18:11:36 | !MESSAGE Discovered location: osgi.user.area=file:/C:/Users/vinod/user/
INFO | jvm 1 | 2022/02/05 18:11:36 |
INFO | jvm 1 | 2022/02/05 18:11:36 | !ENTRY com.softwareag.platform.hook.locations 1 0 2022-02-05 18:11:36.902
INFO | jvm 1 | 2022/02/05 18:11:36 | !MESSAGE Discovered location: osgi.instance.area=file:/C:/SoftwareAG/profiles/IS_default/workspace/
INFO | jvm 1 | 2022/02/05 18:11:36 |
INFO | jvm 1 | 2022/02/05 18:11:36 | !ENTRY com.softwareag.platform.hook.locations 1 0 2022-02-05 18:11:36.904
INFO | jvm 1 | 2022/02/05 18:11:36 | !MESSAGE Discovered location: osgi.configuration.area=file:/C:/SoftwareAG/profiles/IS_default/configuration/
INFO | jvm 1 | 2022/02/05 18:11:36 |
INFO | jvm 1 | 2022/02/05 18:11:36 | !ENTRY com.softwareag.platform.hook.locations 1 0 2022-02-05 18:11:36.906
INFO | jvm 1 | 2022/02/05 18:11:36 | !MESSAGE Discovered location: osgi.install.area=file:/C:/SoftwareAG/profiles/IS_default/
INFO | jvm 1 | 2022/02/05 18:11:36 |
INFO | jvm 1 | 2022/02/05 18:11:36 | !ENTRY com.softwareag.platform.hook.locations 1 0 2022-02-05 18:11:36.908
INFO | jvm 1 | 2022/02/05 18:11:36 | !MESSAGE Discovered location: eclipse.home.location=file:/C:/SoftwareAG/profiles/IS_default/
INFO | jvm 1 | 2022/02/05 18:11:36 |
INFO | jvm 1 | 2022/02/05 18:11:36 | !ENTRY com.softwareag.platform.hook.locations 1 0 2022-02-05 18:11:36.913
INFO | jvm 1 | 2022/02/05 18:11:36 | !MESSAGE Replacing system property sag.install.area->@url:osgi.install.area/…/… with sag.install.area->file:/C:/SoftwareAG/
INFO | jvm 1 | 2022/02/05 18:11:36 |
INFO | jvm 1 | 2022/02/05 18:11:36 | !ENTRY com.softwareag.platform.hook.locations 1 0 2022-02-05 18:11:36.920
INFO | jvm 1 | 2022/02/05 18:11:36 | !MESSAGE Discovered location: sag.install.area=file:/C:/SoftwareAG/
INFO | jvm 1 | 2022/02/05 18:11:36 |
INFO | jvm 1 | 2022/02/05 18:11:36 | !ENTRY com.softwareag.platform.hook.locations 1 0 2022-02-05 18:11:36.922
INFO | jvm 1 | 2022/02/05 18:11:36 | !MESSAGE Registered location sag.install.area=file:/C:/SoftwareAG/
INFO | jvm 1 | 2022/02/05 18:11:36 | [Sat Feb 05 18:11:36 IST 2022] [INFO] Bootstrap: Initialized shutdown handler to com.softwareag.platform.hook.shutdown.HookConfiguratorImpl$$Lambda$77/0x00000001001a7c40@6dde4af1
INFO | jvm 1 | 2022/02/05 18:11:36 | [Sat Feb 05 18:11:36 IST 2022] [INFO] Bootstrap: Exteral shutdown disabled. No shutdown anchor set with system property ‘com.softwareag.platform.bootstrap.anchor’.
INFO | jvm 1 | 2022/02/05 18:11:36 |
INFO | jvm 1 | 2022/02/05 18:11:36 | !ENTRY com.softwareag.platform.hook.shutdown 1 0 2022-02-05 18:11:36.947
INFO | jvm 1 | 2022/02/05 18:11:36 | !MESSAGE Initialized graceful shutdown handler.
INFO | jvm 1 | 2022/02/05 18:11:41 | [ProxyLogManager] setDelegate: com.softwareag.platform.jul.proxy.DefaultLogManager@32a068d1 → org.apache.logging.log4j.jul.LogManager@75279fc
INFO | jvm 1 | 2022/02/05 18:12:21 | SecurityConfiguration for ESAPI.Logger not found in ESAPI.properties. Using default: org.owasp.esapi.reference.JavaLogFactory
INFO | jvm 1 | 2022/02/05 18:12:21 | SecurityConfiguration for ESAPI.Logger not found in ESAPI.properties. Using default: org.owasp.esapi.reference.JavaLogFactory
INFO | jvm 1 | 2022/02/05 18:12:21 | SecurityConfiguration for ESAPI.Logger not found in ESAPI.properties. Using default: org.owasp.esapi.reference.JavaLogFactory
INFO | jvm 1 | 2022/02/05 18:12:21 | SecurityConfiguration for ESAPI.Logger not found in ESAPI.properties. Using default: org.owasp.esapi.reference.JavaLogFactory
INFO | jvm 1 | 2022/02/05 18:13:27 |
INFO | jvm 1 | 2022/02/05 18:13:27 | !ENTRY com.softwareag.platform.hook.mirrors 1 0 2022-02-05 18:13:27.191
INFO | jvm 1 | 2022/02/05 18:13:27 | !MESSAGE Overriding ClassLoader of com.softwareag.osgi.is.proxy_10.11.0.0000-0724 with tracker (service.pid=com.softwareag.osgi.is.classloader)
INFO | jvm 1 | 2022/02/05 18:14:35 | INFO: Getting audit config from it’s default location.
INFO | jvm 1 | 2022/02/05 18:14:35 | WARNING: Audit configuration neither exists, nor could be found on the classpath. Auditing will not work.
INFO | jvm 1 | 2022/02/05 18:14:35 | INFO: Using dummy audit implementation.
INFO | jvm 1 | 2022/02/05 18:14:44 | com.wm.util.coder.InvalidDatatypeException: [ISC.0076.9002] incorrect IDataXMLCoder file format: no element ‘IDataXMLCoder’ found
INFO | jvm 1 | 2022/02/05 18:14:44 | at com.wm.util.coder.IDataXMLCoder.decode(IDataXMLCoder.java:336)
INFO | jvm 1 | 2022/02/05 18:14:44 | at com.wm.util.coder.IDataXMLCoder.decode(IDataXMLCoder.java:316)
INFO | jvm 1 | 2022/02/05 18:14:44 | at com.wm.util.coder.IDataCoder.decodeFromBytes(IDataCoder.java:84)
INFO | jvm 1 | 2022/02/05 18:14:44 | at com.wm.app.jdbc.JDBCConnPoolAdmin.loadPoolConfig(JDBCConnPoolAdmin.java:139)
INFO | jvm 1 | 2022/02/05 18:14:44 | at com.wm.app.jdbc.JDBCConnPoolAdmin.(JDBCConnPoolAdmin.java:60)
INFO | jvm 1 | 2022/02/05 18:14:44 | at com.wm.app.b2b.server.JDBCConnectionManager.init(JDBCConnectionManager.java:252)
INFO | jvm 1 | 2022/02/05 18:14:44 | at com.wm.app.b2b.server.Server.run(Server.java:592)
INFO | jvm 1 | 2022/02/05 18:14:51 | [ProxyLogManager] reset() → org.apache.logging.log4j.jul.LogManager@75279fc
INFO | jvm 1 | 2022/02/05 18:14:52 | [Sat Feb 05 18:14:52 IST 2022] [INFO] Bootstrap: Stopping…
INFO | jvm 1 | 2022/02/05 18:14:53 | [ProxyLogManager] setDelegate: org.apache.logging.log4j.jul.LogManager@75279fc → com.softwareag.platform.jul.proxy.DefaultLogManager@32a068d1
INFO | jvm 1 | 2022/02/05 18:14:53 | [Sat Feb 05 18:14:53 IST 2022] [INFO] Bootstrap: Stopped
STATUS | wrapper | 2022/02/05 18:14:55 | ← Wrapper Stopped

2

It appears that the JDBC pool configuration has been corrupted ,

  • Have you installed any core fixes recently or made any changes to the JDBC pools, maybe installed a new jdbc pool ?
  • Compare the files between <install_dir>/IntegrationServer\instances\default\config\jdbc\pool and <install_dir>/IntegrationServer\instances\default\config\backup\jdbc\pool , see if you find a difference?

-NP

3

I have not installed any core fix…also their is no difference between files both contain same file that is MWS_DB_Conn.xml of 0KB…

4

In that case have you been able to start up the IS earlier, or this is a fresh installation? The file for DB connection XML cannot be empty. Did you get any errors while installing the product suite? Assuming this includes MWS , Monitor etc

-NP

5

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