I just start my job on a wm project and and I have to face a critical issue :
In my configuration SAP send a batch of idocs to WM EAI.
I encouter a problem : at several time there is a problem of communication between Is and Broker. (IS doesn’t success in communicating with BS).
Then IS is freezing and can’t be accessed by a telnet.
I’m force to stop and restart the IS that causes a lost of idocs and interrupts the service.
(During the freeze CPU is at 25 percent.)
What can be the cause of the problem? The servers configuration (lack of CPU, memory…), a problem with a component, an corrupted idoc ?
thanks for your help.
Every advice is wellcomed!!