Install problem : No archive found with basename nat

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1

Hello.

I have the following problem when I try to install Natural 6.3.10.0 on OpenSuse 11.4 :

After executing the setup.ux (graphic mode as well as console) on CD and some inputs regarding folders and packages
(Natural and Natural Security) to install I get this error message :

The mountpoint ‘/media/cdrom/’ does not have Natural program files package :
No archive found with basename nat.
Retry, Cancel?

I also tried to copy the contents of the CD to a local folder to overcome mount-problems, but that didn’t help.
After some searching among the contents of the CD I found a nat.tgz package…

Btw : Installation of Adabas 6.3.0 and Adabas Manager 7.7.3 worked perfectly just before I tried Natural.

Has anybody else already encountered such a problem and maybe has a solution?

Thanks a lot in advance!

Cheers!

2

This usually happens when you install from the wrong package,
i.e. a 64-bit distribution on a 32-bit system and vice versa.

Best regards,

Wolfgang

3

Thanks for the reply.

Unfortunately the OS is OpenSuse 11.4 32bit and the Natural installation medium states on top that it is also 32bit (SLES 11 x86-32).

In the folder structure of the CD I found several subfolders “…32b”, not a single “…64b”. So it really looks like OS and Natural are 32bit.

I had a look to the protocol file NATv63100Inst.log :
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2011-10-12 16:39:49 +0200 Info : OS : Linux 2.6.37.1-1.2 -desktop -i686 32bit GLibC Version 2.11.3 (stable)
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2011-10-12 16:39:49 +0200 Notice : Archive ndv is missing on medium unix
2011-10-12 16:39:49 +0200 Notice : Archive ncp is missing on medium unix
2011-10-12 16:39:49 +0200 Notice : Archive nww is missing on medium unix
2011-10-12 16:39:49 +0200 Notice : Archive nsw is missing on medium unix
2011-10-12 16:39:49 +0200 Notice : Archive apx is missing on medium unix
2011-10-12 16:39:49 +0200 Notice : Archive dbrmt is missing on medium unix
2011-10-12 16:39:49 +0200 Notice : Archive nat is missing on medium unix
2011-10-12 16:39:49 +0200 Notice : Archive samples is missing on medium unix
The mountpoint ‘/media/cdrom/’ does not have Natural program files package :
No archive found with basename nat.
…

Do you know, what is meant by “Natural program files package” and how I could supply their folders manually? Because I found .tgz files describing exactly what seems to be missing.

Thanks for your help. :slight_smile:
Cheers!