Filepolling disabled but still processes files

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1

Hi all,

As anybody faces the situation when a Filepolling is disabled and it still processes files ?

We are using IS_8.2_SP2_Core_Fix5

2

Are you sure even when disabled its processing…

But it’s weird and have you contacted SAG support on this?

3

I know it’s weird.

But I have no log or proof in order to ask the support…
And it just happened a few hours ago.

4

OK keep monitoring next time with screen shots if that strange issue happens again…Also it’s not a bad idea to let them know the issue for any pointers.

HTH,
RMG

5

Hi Arnaud,

Whats your server configuration? Are you sure only single IS is listening to that directory? But it should not happen AFAIK.

Cheers,
Niteesh

6

Yes I would say please re-check the configuration or any other IS polling/schedule job is enabled mistakenly or some thing etc…it can be possible.