Error: Unable to get connection factory from connection

Hi All,

I am getting an error like below.

[ART.117.4037] Adapter Runtime (Adapter Service): Unable to invoke adapter service **. Unable to create Input record.
[ART.117.4008] Adapter Runtime (Adapter Service): Unable to get connection factory from connection.

I appreciate if anybody help me to figure out the cause of the problem and how to resolve it permanently.

Thanks in advance,


What type of adapter are you using? Ie. JDBC, Siebel etc? Can you test the adapter connection, is it enabled? Generally this kind of error occurs when the connection to the resource [ie. database, siebel server etc] is unavailable.

Do you get this error for all your adapter services or just specific ones? If it’s just specific ones, what is different about those?


its generally whe jar files are missing on that time this type of errors coming. find out for jar files depends upon what version are you using? placed in integration server lib directory