Error starting up IS46

000E56 [B2BSERV.0048.9998] Exception => null
java.lang.NullPointerException
000E57 [B2BSERV.0048.9999]
at wm.server.ns.syncToNamespace(ns.java:519)
at java.lang.reflect.Method.invoke(Native Method)
at com.wm.app.b2b.server.JavaService.baseInvoke(JavaService.java:281)
at com.wm.app.b2b.server.ServiceManager.invoke(ServiceManager.java:688)
at com.wm.app.b2b.server.ServiceManager.invoke(ServiceManager.java:480)
at com.wm.app.b2b.server.ServiceManager.invoke(ServiceManager.java:437)
at com.wm.app.b2b.server.SessionInvoke.run(Session.java:620)
at com.wm.util.pool.PooledThread.run(PooledThread.java:103)
at java.lang.Thread.run(Thread.java:498)
000E58 [B2BSERV.0028.0013] Startup service exited with the following error: jav
a.lang.NullPointerException

This is the error we are getting. We updated the JVM and also downloaded the latest IS from WM.
Any ideas? Thanks

Hello,

We are having exactly the same problem, moreover, when we log in ‘Developer’ tool, we are not able to lock/unlock services.

Error msg in error.log is:

<< …

2003-12-02 14:36:12:629 java.lang.NullPointerException
at wm.server.ns.syncToNamespace(ns.java:519)
at java.lang.reflect.Method.invoke(Native Method)
at com.wm.app.b2b.server.JavaService.baseInvoke(JavaService.java:281)
at com.wm.app.b2b.server.ServiceManager.invoke(ServiceManager.java:688)
at com.wm.app.b2b.server.ServiceManager.invoke(ServiceManager.java:480)
at com.wm.app.b2b.server.ServiceManager.invoke(ServiceManager.java:437)
at com.wm.app.b2b.server.SessionInvoke.run(Session.java:620)
at com.wm.util.pool.PooledThread.run(C:/NT/Perforce/basis/4.1.0-terra/module/core/
source/com/wm/util/pool/PooledThread.java:103)
at java.lang.Thread.run(Thread.java:501)

2003-12-02 14:36:12:729 java.lang.NullPointerException
at wm.server.ns.syncToNamespace(ns.java:519)
at java.lang.reflect.Method.invoke(Native Method)
at com.wm.app.b2b.server.JavaService.baseInvoke(JavaService.java:281)
at com.wm.app.b2b.server.ServiceManager.invoke(ServiceManager.java:688)
at com.wm.app.b2b.server.ServiceManager.invoke(ServiceManager.java:480)
at com.wm.app.b2b.server.ServiceManager.invoke(ServiceManager.java:437)
at com.wm.app.b2b.server.SessionInvoke.run(Session.java:620)
at com.wm.util.pool.PooledThread.run(C:/NT/Perforce/basis/4.1.0-terra/module/core/
source/com/wm/util/pool/PooledThread.java:103)
at java.lang.Thread.run(Thread.java:501)

… >>

Server msg is server.log is:

<< …

2003-12-02 14:37:09:139 [B2BSERV.0025.0005] Port Manager started 2003-12-02 14:37:09:399 [B2BSERV.0025.0013] Cache Sweeper started 2003-12-02 14:37:10 CET [B2BUNKW.TRANET.1317] Inserting doc i83of700v4rig4l700000001 into datastore [TRNSERV.000016.000073] 2003-12-02 14:37:10 CET [B2BUNKW.TRANET.1317] Inserting doc i83of700v4rig4p800000002 into datastore [TRNSERV.000016.000073] 2003-12-02 14:37:10 CET [B2BUNKW.TRANET.1317] Inserting doc i83of700v4rig5b200000003 into datastore [TRNSERV.000016.000073]

             LOOK BELOW ! 

2003-12-02 14:37:10:838 [B2BSERV.0033.0103] Could not open or create the cluster database . com.wm.app.repo.RepositoryException: com.wm.util.queue.ValuesHashException: malformed he ader. missing ‘[’ 2003-12-02 14:37:11:379 [B2BCORE.0037.0001] Unable to Initialize [B2BCORE.0063.9124] [TxM gr] Open/Load JobStore

2003-12-02 14:37:11:658 [B2BSERV.0025.0016] Config File Directory
Saved 2003-12-02 14:37:11:658 [B2BSERV.0014.0002] Initialization complete. 00012C ----------- 2003-12-02 14:37:11:658 2003-12-02 15:04:57 CET [B2BUNKW.TRANET.1317] Inserting doc i83of700v4rk30r300000004 into datastore [TRNSERV.000016.000073] 2003-12-02 15:32:01 CET [B2BUNKW.TRANET.1317] Inserting doc i83of700v4rlkj8c00000006 into datastore [TRNSERV.000016.000073]

… >>

There is also an open ticket (wm support) but no feedback yet,
Thanks for your help,
Emmanuel