email listening service

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1

I have the IS picking up mail out of lotus notes inbox and sending it to an IS service but the IS service is erroring out… see below:
2009-01-29 11:45:30 PST [ISP.0068.0026D] Content type: multipart/alternative;
boundary=“=alternative 006c83578825754d=” Subject: bpm.mailToIS:completeTask
2009-01-29 11:45:32 PST [ISP.0068.0025D] No content handler for content type text/html. Service bpm.mailToIS:completeTask called without content handler.
2009-01-29 11:45:32 PST [ISS.0014.0016T] Invoking service bpm.mailToIS:completeTask
2009-01-29 11:45:32 PST [ISS.0014.0016T] Invoking service pub.flow:tracePipeline
2009-01-29 11:45:32 PST [ISP.0090.0001C] — START tracePipeline [1/29/09 11:45 AM] —
2009-01-29 11:45:32 PST [ISP.0090.0008C] 0 contentStream {java.io.ByteArrayInputStream} = ‘java.io.ByteArrayInputStream@60f572’
2009-01-29 11:45:32 PST [ISP.0090.0008C] 0 testbody = null
2009-01-29 11:45:32 PST [ISP.0090.0002C] — END tracePipeline —
2009-01-29 11:45:32 PST [ISS.0014.0016T] Invoking service pub.mime:createMimeData
2009-01-29 11:45:32 PST [ISS.0014.0016T] Invoking service pub.flow:debugLog
2009-01-29 11:45:32 PST [ISP.0090.0003C] null
2009-01-29 11:45:32 PST [ISS.0014.0016T] Invoking service pub.mime:getNumParts
2009-01-29 11:45:32 PST [ISS.0014.0016T] Invoking service pub.mime:getBodyPartContent
2009-01-29 11:45:32 PST [ISS.0014.0016T] Invoking service PSUtilities.stream:streamToString
2009-01-29 11:45:32 PST [ISS.0014.0016T] Invoking service pub.flow:debugLog
2009-01-29 11:45:32 PST [ISP.0090.0003C]
testbody

It says body is null and no subject line - and “No Content Handler for conet type text/html”

Any suggestions would be appreciated… Thanks

2

how did you configured your email port, check this part:
Invoke service for each part of multipart message No
Include email headers when passing message to content handler Yes

3

when i uncheck invoke service for each part of multipart message - it then no longer processes so looks like i have to keep that checked

4

It seems like you’re receiving HTML formatted email with only one content part? Try calling PSUtilities:streamToString with the input contentStream to make sure.

5

Yes - it looks like when I had “Email body contains URL encoded input parameters” set to “No” it would send two messages - one html encoded and another text endcoded so setting the value to “Yes” gives me one message which looks like html endcoded - this is the result w/o an attachment:
2009-02-05 08:35:04 PST [ISP.0068.0026D] Content type: multipart/alternative;
boundary=“=alternative 005b161388257554=” Subject: bpm.mailToIS:testEmail
2009-02-05 08:35:07 PST [ISP.0068.0025D] No content handler for content type text/html. Service bpm.mailToIS:testEmail called without content handler.
2009-02-05 08:35:07 PST [ISS.0014.0016T] Invoking service bpm.mailToIS:testEmail
2009-02-05 08:35:07 PST [ISC.0049.0005D] Invoke : index=1 depth=1
2009-02-05 08:35:07 PST [ISS.0014.0016T] Invoking service PSUtilities.stream:streamToString
2009-02-05 08:35:07 PST [ISC.0049.0005D] Invoke : index=1 depth=1
2009-02-05 08:35:07 PST [ISS.0014.0016T] Invoking service pub.flow:debugLog
2009-02-05 08:35:07 PST [ISP.0090.0003C]

testbody

2009-02-05 08:35:07 PST [ISS.0013.0002D] Registering multipart coder multipart/mixed;
boundary=“----=_Part_12_21912271.1233851707388” for service {1}.
2009-02-05 08:35:07 PST [ISP.0068.0004T] Processed 1 new message(s)

but with an attachment - it seem to fail to launch and this is all i get:
2009-02-05 08:37:49 PST [ISP.0068.0026D] Content type: multipart/mixed; boundary=“=mixed 005b583888257554=” Subject: bpm.mailToIS:testEmail

6

turns out that it is most likely because there are issues with webMethods client listening to imap server on lotus notes and attachments

switched the box to a pop3 instead of imap and things seemed to start functioning