Does anyone crossed this message "kibana server not ready"?

Product/components used and version/fix level:

API Gateway 10.7

Detailed explanation of the problem:

This message “kibana server not ready yet” appears when opening YUI Admin > API > > Analytics.
This is an issue because any troubleshoot requires access to this.
I’ve also checked this in the “OS level”:

  • the process is there;
  • the port is actively being listened:
$ nc -vzw1 localhost 9405
Ncat: Version 7.92 ( )
Ncat: Connection to ::1 failed: Connection refused.
Ncat: Trying next address...
Ncat: Connected to
Ncat: 0 bytes sent, 0 bytes received in 0.01 seconds.
  • however, when it comes to get the Kibana’s [health] status:
$ curl http://localhost:9405/status
Kibana server is not ready yet

Error messages / full error message screenshot / log file:

$ grep kibana server.log | wc -l
$ grep kibana  WMERROR_20240603_000000.log  WMERROR_20240603_103235.log | wc -l

Is there any other log file I should look?

Question related to a free trial, or to a production (customer) instance?

customer instance