Dashboard- blank page

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1

Hello,

When I try to access the dashboard page from the portal API I find a blank page.
I can not find anything at the log level

Do you have any ideas about the cause of the problem?

best regards

2

When I test with Chrom I find the following error:
[
The web page may be at
https://MyURL/abs/dashboard/app/kibana#/dashboard/Runtime-Dashboard?embed&_g=(refreshInterval:(display:Off, Pause: f, value: 0)…

either temporarily inaccessible or has been moved permanently to another web address.
]

the kibana_s is in status started

3

Very strange! Which version of API Portal do you use? What is your browser version?

What is the status code that you get back when you access above url?

Cheers
Arul

4

Hello Arul,

Which version of API Portal do you use? 10.1.0.7.681
What is your browser version? FF(61.0.2 (64 bits)) , Chrome(Version 68.0.3440.106 (Build officiel) (64 bits))
What is the status code that you get back when you access above url? 200

Best regards

5

Do you see any errors in browser console when you load the dashboard view?

6

Hello,

On chrome, I found the following error ERR_INVALID_CHUNKED_ENCODING, for against FF I have no error on the console.

Best regards

7

Did you try this?

-Arul

8

Below workaround fixed the issue

  • Go to:
    SAG_HOME\API_Portal\server\bin\work\work_loadbalancer_s\httpd\conf\extra\httpd-custom.conf

  • Add the line – Header unset “Transfer-Encoding”

  • Save it.

  • At ACC prompt> stop loadbalancer_s

  • At Acc Prompt> start loadbalancer_s.