Connecting to Adobe Analytics from, using Access Tokens and Refresh Token (OAuth 2.0)


In this article we will explore the following:
• Connecting to Adobe custom APIs from, using access and refresh token


The following should be set up in order to achieve the functionality:
• Adobe Experience Platform account
• Adobe developer account access Tenant
• Any REST Client (Postman, ARC)


We cover the below steps in this topic:
• Create a project through Adobe Developer Console
• Test Adobe API from Rest Client (ex: postman, soap ui, etc)
• Invoke Adobe API from


1. Create a project through Adobe Developer Console:

• Login to “Loading... | Adobe Developer Console
• Go to Projects tab, Create new project

• Click on “Add API” and select “Adobe Analytics”

• On the next screen select authentication type as “OAuth”

• Select platform type as “Web” and provide the redirect URI as needed.

Note: For Redirect URI pattern, you must escape “.” using " \ "

• Once the project is created and the Adobe Analytics API is linked to the project, the CLIENT ID and CLIENT SECRET will get generated.

2. Test Adobe API from a Rest Client (Ex-Postman)

• Generate Adobe Auth Token by using the parameters as mentioned below on postman:

Grant Type :- Authorization Code
Callback URL :- project's REDIRECT URI
Auth URL -
Access Token URL -
Client ID :- Project's CLIENT_ID [Obtained in previous step]
Client Secret :- Project's CLIENT_SECRET[Obtained in previous step]
Scope :- openid,AdobeID,read_organizations,additional_info.projectedProductContext,additional_info.job_function
Client Authentication :- Send Client credentials in body

Once you click on the Get New Access Token, it should prompt you to authenticate using the username and password for Adobe.

• Once you authenticate using Adobe Credentials, the access token will be generated.

Note: Access tokens will have a validity of 24 hours and will expire after that.

• Once you receive the token, this can be used to invoke any of Adobe Analytic APIs.

3. Invoke Adobe API from

If the API needs to be invoked on a regular basis or after the token is expired, then a mechanism to re-generate a fresh access token needs to be set up.
This can be done using many ways and below are a few among them:

  • Getting the initial access token from the REST client and saving this token on the Account/Flow Store in
  • Checking for 401 error during the normal execution of the API and then invoking the token generation service followed by re-trying the API invoke with the newly generated token

One such example of using the account store mechanism is as follows:

  • Step 1 – Generate Access/Refresh token from Rest Client (Postman). Once this is done, create a workflow and add an account store from the connectors panel.

  • Step 2 – Configure the account store to set the refresh_token (used in value field in below snapshot).

  • Step 3 – Create a sample workflow to re-generate access token at a regular interval.

URL Parameters:


client_id - project clientID                      
refresh_token - fetched from account store
grant_type - refresh_token
client_secret - project clientSecret
Set Body Type - x-www-form-urlencoded
  • Set the newly fetched access token and refresh token to the Store

• Once the token generation mechanism is setup, we can proceed towards invoking Adobe Analytics APIs.
In order to connect to the API, open a new workflow and then select HTTP Request from the connectors list panel.

• Configure the HTTP action as below :

Note: URL should be the Adobe API URL that needs to be invoked.

• Under the Headers section fill the values as needed to invoke the API

Please note

  • x-api-key in above screenshot is the Client ID of the Project.
  • For Authorization, the access token needs to be passed in the same format as above – Bearer(OAuth token)

• Once the configuration is completed, run the workflow and check for successful response (Status code 200) from Adobe Analytics API.