conflict with License file.

hello Team,

I have installed Wm 10 Free Trial version.After installation IS started but after some time it got shut down.
Showing License conflict.A license which I used is 9.8 and Wm 10.

Error : Integration Server will shutdown in 30 minutes, unless a valid license key is provided.
2017-06-15 18:51:29 UTC [ISS.0025.0006I] License Manager started
2017-06-15 18:51:29 UTC [ISS.0001.0008W] Adapter Runtime Functionality disabled due to license restrictions.
2017-06-15 18:51:29 UTC [ISS.0001.0008W] Guaranteed Delivery Functionality disabled due to license restrictions.
2017-06-15 18:51:29 UTC [ISS.0001.0008W] Enterprise Gateway Functionality disabled due to license restrictions.
2017-06-15 18:51:29 UTC [ISS.0001.0008W] Distributed Cache Functionality disabled due to license restrictions.
2017-06-15 18:51:29 UTC [ISS.0025.0050W] The JCE Unlimited Strength Jurisdiction Policy File was not found. Please install it.
2017-06-15 18:51:30 UTC [ISS.0025.0041I] FIPS mode not initialized
2017-06-15 18:51:32 UTC [ISS.0025.0017I] Repository Manager started
2017-06-15 18:51:38 UTC [ISS.0096.0002W] JDBCConnectionManager: creating Embedded Pool Alias for Xref.
2017-06-15 18:51:45 UTC [ISS.0096.0001C] JDBCConnectionManager: initialization failed for TN functional alias, check configuration.
2017-06-15 18:51:45 UTC [ISS.0096.0002W] JDBCConnectionManager: creating Embedded Pool Alias for ISInternal.
2017-06-15 18:51:45 UTC [ISS.0025.0024I] JDBC Connection Manager started
2017-06-15 18:51:45 UTC [ISS.0095.0026W] The AuditConfig.xml file was not found and is being created. The audit logging system is using default settings.
2017-06-15 18:51:45 UTC [ISS.0095.0025W] The auditing.cnf file was not found and is being created.
2017-06-15 18:51:45 UTC [ISS.0095.0025W] The transient.sql.errors.xml file was not found and is being created.

I have License key but how to install?

Please provide a solution.

Thanks in advance.

Hi Masroor,

you will require a License file wM 10.0.
Older License file wont work.

After IS got up go to IS Admin UI → Settings → Licensing.
On this page you will find the current license info and details.
When you try to edit these there is a field pointing to where the license file is located in the file system.
Most likely this is <WM_ROOT>/IntegrationServer/instances/default/config/licenseKey.xml

Replace this file your with wM 10.0 license and restart the IS.

Regards,
Holger

Hello Holger,

I have updated license file with new wM 10 license key.

still IS not started and showing follow error:

2017-06-15 19:13:24 UTC [BPM.0101.0521W] Storage cleaner: cannot acquire lock. Exception: [Exception: Unable to connect to database!] not found in “com.wm.resources.CoreExcpMsgs”.
2017-06-15 19:21:29 UTC [ISS.0014.0005I] Shutting down server. No valid key was found.
2017-06-15 19:21:29 UTC [ISS.0070.0029I] Stopping listeners from accepting new requests.
2017-06-15 19:21:30 UTC [ISS.0028.0015I] WmMFT: Shutdown service (wm.mft.admin:shutdown)
2017-06-15 19:21:30 UTC [ISS.0028.0015I] WmEDIforTN: Shutdown service (wm.b2b.editn:shutDown)
2017-06-15 19:21:47 UTC [ISS.0028.0016E] Shutdown service exited with the following error: com.wm.app.b2b.server.ServiceException:

Anyny input will be appreciated.

Thanks,

Masroor Alam

Hi Masroor,

looks like there are several issues with your IntegrationServer.

I can see an issue regarding JDBC pooling for internal database functions.
The new license also seems to be invalid.

Please shutdown IS, rename server.log and restart again.
Provide us the server.log afterwards.

Regards,
Holger

Hello Holger,

I have replace the license file with older one and rename the server log but after renaming when I restarted the IS then no logging happening.

File shows empty.

Software AG Integration Server 10.0 (default) is not running.
Starting daemon using Tanuki Wrapper…
Starting Software AG Integration Server 10.0 (default)…
wrapper | Base configuration file is /softwareag/softwareag98/profiles/IS_default/configuration/wrapper.conf
wrapper | Found #include file in /softwareag/softwareag98/profiles/IS_default/configuration/wrapper.conf: %OSGI_INSTALL_AREA%/configuration/wrapper-license.conf
wrapper | After environment variable replacements: /softwareag/softwareag98/profiles/IS_default/configuration/wrapper-license.conf
wrapper | Reading included configuration file, /softwareag/softwareag98/profiles/IS_default/configuration/wrapper-license.conf
wrapper | Found #include file in /softwareag/softwareag98/profiles/IS_default/configuration/wrapper.conf: %OSGI_INSTALL_AREA%/configuration/custom_wrapper.conf
wrapper | After environment variable replacements: /softwareag/softwareag98/profiles/IS_default/configuration/custom_wrapper.conf
wrapper | Reading included configuration file, /softwareag/softwareag98/profiles/IS_default/configuration/custom_wrapper.conf
Waiting for Software AG Integration Server 10.0 (default)…
WARNING: Software AG Integration Server 10.0 (default) may have failed to start.
-bash-4.2$ cd …/…/…/IntegrationServer/instances/default/logs/
-bash-4.2$ ll
total 176
-rw-rw-r–. 1 wmapps wmapps 0 Jun 15 18:51 FailedAudit_20170615_185148.log
-rw-rw-r–. 1 wmapps wmapps 0 Jun 15 18:51 RepoV4Error20170615.log
-rw-rw-r–. 1 wmapps wmapps 0 Jun 20 14:54 server.log
-rw-rw-r–. 1 wmapps wmapps 3787 Jun 15 19:20 stats.log
-rw-rw-r–. 1 wmapps wmapps 88 Jun 15 18:51 umClient.log
-rw-rw-r–. 1 wmapps wmapps 546 Jun 15 19:22 WebSocket.log
-rw-rw-r–. 1 wmapps wmapps 157248 Jun 15 19:21 WMERROR_20170615_185322.log
-rw-rw-r–. 1 wmapps wmapps 7936 Jun 15 18:54 WMSESSION_20170615_185410.log

License file:NEW

<?xml version="1.0" encoding="US-ASCII"?>

<SoftwareAG_License>

0000338663
980F87A4D769182CD4CC29CE9B02AF59
3150000
Software AG Free Integration v10.0 Trial until January 31st 2018
Software AG Free Integration v10.0 Trial until January 31st 2018
10
Internal
No


2018/01/31
win, Linux
PIE

webMethods Integration Server
10.0







PIE
10.0
Unlimited
yes
yes
yes
yes
yes
yes
yes
yes






CoreB
1



1.2
Not Required

I have checked watt.server.key= parameter is also present in server.cnf file.

any solution will be appreciated.

Regards,

Masroor Alam

Hello Holger,

Issue resolved…

I started IS in debug mode and It is showing memeory issue so I change java Heap size in cusrom.wrapper.conf file.
wrapper.java.initmemory=
wrapper.java.maxmemory=

Now IS restarted and server.log is also working fine.

Thank you for your time.

Regards,
Masroor Alam

Hi Masroor,

Could you attach the license file and server.log here?

Thanks
Paparao

can u pls provide the license key file here