Closing Pagepopup Freezes Page

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1

Hi everyone.

I’m facing an issue with pagepopups on Natural For Ajax. This happens when i open a pagepopup and make a call to Natural using *PAGE-EVENT. If the processing takes longer than usual and the user closes the pagepopup through the “x” button, the popup closes but the whole page freezes and i can’t do anything else except reload the application and logon to it again.

The application which i’m working in has a lot of reports which easily takes 10 plus minutes to load. So i’m a little bit worried about this behaviour. Is there anything i can do to block the closing of the pagepopup while Natural is processing?

Thanks in advance.

Fábio

2

Hi Fábio,

which version of NJX and which version Natural are you running?
We released hotfixes related to freezing of popups for NJX41. There was also 1 Natural hotfix related to pop-ups.
I recommend to apply the latest NJX hotfix: NJX841HF7.

Best Regards,
Christine

3

Hi Christine.

We’re running our application on Natural 8.3 and NJX 8.3.8.

I will update my enviroment and check if these fixes will solve the problem.

Thanks for your reply,

Fábio