I’ve recently installed IS 6.1, and am now trying to test EDI with a customer. I’ve loaded my customers certificates in TN and verified that they’re in ISADMIN Certificates. I used the Certificate Toolkit to generate a pvt key and csr request for which I gave to my network guy to create a certificate. I received the cert from him and sent it over to my customer and now they’re having problems loading the EDI document because they’re getting an error message indicating that their software is unable to build the certificate path. They’re using Cyclone. This is the exact message I’m receiving from the MDN:
MDN Disposition: automatic-action/MDN-sent-automatically; processed/error: authentication-failed
I’m totally green to this and would appreciate any guidance.