Can not authenticate MQTT Client Examples

evren_okcu · March 9, 2020, 8:36am

Hi,
I can not execute the sample codes for MQTT Client Examples- [url]https://cumulocity.com/guides/device-sdk/mqtt-examples/[/url]

I keep getting exception ‘Not Authorized to Connect (5)’
I’ve tried for c#, java, and browser based codes.

Nothing seems to be wrong with the authentication parameters:

However I can authenticate with same parameters using chrome MQTT Client Extension.

Does anybody know what is wrong?

Thanks in advance.

Fourkane_Irki · April 21, 2020, 7:20am

hi, try using the tenant ID instead of the tenant name. You can get the tenant ID with the Rest API call (/tenant/loginOptions)

Michael_Welsing · April 21, 2020, 10:06am

Hi Evren,

did you try what Fourkane suggested?

best regards
Michael