We’re testing EDI with a new partner. They sent us an X12 group of 850 purchase orders and we returned an auto-generated FA from TN. We’ve never had a problem with this but they are telling me that their system is rejecting the FA because of the character used in the subfield delimiter (ISA16) and they want use to use “something else”. My questions are:
Is it possible to alter the delimiters used by the auto-generated FA? It appears to use whatever was on the inbound, but if the partner rejects their own delimiter. . .
Is it possible that the character is being decoded improperly by TN when it converts the bytes to a string? How can I check the encoding on a standard EDIINT document?
I could roll my own FA generation service for use with this one partner, but this is not desirable for numerous reasons. I’ve requested the partner change their delimiter but I’m not optimistic about their cooperativeness. Thanks,