Audit Log manager Exception

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1

Below exception is thrown continuously in a non-clustered IS, kindly provide your suggestions on fixing the same.

[ISS.0095.0010E] AuditLogManager Runtime Exception: >>>BasicData:RootContextID=d1f279b051ce11e58174ea6d893768ff,AuditTimestamp=1441238443211,ContextID=d1f279b051ce11e58174ea6d893768ff,AuditSchemaName=wMSession,AuditSchemaVersion=1,ServerID=IS:5555,SessionID=d1f252a051ce11e58173d71c723628df,SessionState=1,UserID=Administrator,SessionName=system,Rpcs=0,Age=0<<< publishing log entry com.wm.app.audit.AuditException: [BAA.0002.0000] Wrapped Exception: com.wm.app.repov4.RepositoryNoEntryException: [BAR.0010.0013] Directory; key “wMSession[0]” not found .

This Error is thrown continuously filling up the logs, restart didn’t help.

2

Hi Venkat,

please check the following directories under IntegrationServer directory:

  • WmRepository4
  • audit/data

Shutdown the IS.
Take a backup of these directories.
Delete thier contents (but not the directories themself).
Restart the IS.

Regards,
Holger

3

And also check below:

This error means the files in the WmRepository4 folder under the Integration Server directory, may have somehow become corrupted.

These may be found in a typical install at
\IntegrationServer\WmRepository4

Please try the following:

  • Stop the IS
  • Backup all the files in the WmRepository4
  • Remove all the files inside the WmRepository4
  • Start the Integration Server
    The files should be re-created, and normal operations can resume.

or

Check the audit\schemas directory under Integration Server, and confirm the xml files (you may attach the screen shot here)

or

Copy the files from another install of IS of the same version, and retry the steps as above

Can you share the IS details.

4

Thank you Holger, Mahesh.

I tried that clean restart, emptying WmRepository4 directory and restarted. But no luck.

I will check the schemas you mentioned though.

IS is wM 7.1.2, what specific detail are you looking for?

5

Check the audit\schemas directory under Integration Server, and confirm the xml files (you may attach the screen shot here)

6

audit/schemas directory was found to be empty. Someone should have deleted schemas content instead of audit/data while doing a clean restart. I copied from a similar IS and restarted. Now IS is up and running fine. Thank you for your suggestions.

7

Glad the issue seems resolved.
:smiley:
But that’s not good removing those folders…please make sure with your admins to not happen again…
:frowning:

HTH,
RMG