Analytic Engine is not running in wM7.1 version

Hi,

When we tried to run the Analytic Engine service, it is started and then immediately stopping automatically. Can you please help on this to resolve this issue.

I couldn’t find the any error logs, but there info.log and wrapper.logs are logged.

Info.log

(OPTIMIZE) [Analytic Engine v7.1.0.0.com.webmethods.optimize.service.external.util.HttpWSServer.httpServerSSLConfigLoaded] 2011-11-23 16:43:47.421 IST INFO: Loaded Glue SSL configuration file C:\webMethods71\optimize\analysis\conf/glue/GlueSSLProperties.xml
(OPTIMIZE) [Analytic Engine v7.1.0.0.com.webmethods.optimize.webservicedca.util.WebServiceDCAWrapper.wsDcaRegisterServiceSuccess] 2011-11-23 16:43:53.46 IST INFO: Registered web service - WSBuildData
(OPTIMIZE) [Analytic Engine v7.1.0.0.com.webmethods.optimize.webservicedca.util.WebServiceDCAWrapper.wsDcaRegisterServiceSuccess] 2011-11-23 16:43:53.125 IST INFO: Registered web service - deployer
(OPTIMIZE) [Analytic Engine v7.1.0.0.com.webmethods.optimize.webservicedca.util.WebServiceDCAWrapper.wsDcaRegisterServiceSuccess] 2011-11-23 16:43:53.140 IST INFO: Registered web service - WSDimensionalDataCollector
(OPTIMIZE) [Analytic Engine v7.1.0.0.com.webmethods.optimize.webservicedca.util.WebServiceDCAWrapper.wsDcaRegisterServiceSuccess] 2011-11-23 16:43:53.140 IST INFO: Registered web service - WSProcessDataCollector
(OPTIMIZE) [Analytic Engine v7.1.0.0.com.webmethods.optimize.service.external.util.HttpWSServer.httpServerSSLConfigLoaded] 2011-11-23 16:43:53.140 IST INFO: Loaded Glue SSL configuration file C:\webMethods71\optimize\analysis\conf/security/ccs/CCSCredentials.xml
(OPTIMIZE) [Analytic Engine v7.1.0.0.com.webmethods.optimize.webservicedca.util.WebServiceDCAWrapper.wsDcaRegisterServiceSuccess] 2011-11-23 16:43:53.156 IST INFO: Registered web service - IRemoteConfiguration
(OPTIMIZE) [Analytic Engine v7.1.0.0.com.webmethods.optimize.webservicedca.util.WebServiceDCAWrapper.wsDcaRegisterServiceSuccess] 2011-11-23 16:43:53.171 IST INFO: Registered web service - shutdown
(OPTIMIZE) [Analytic Engine v7.1.0.0.com.webmethods.bpo.database.SCGConnectionPoolAdapter.scPoolAdaptStart] 2011-11-23 16:43:53.312 IST INFO: Starting connection pool [MWSPool]
() [JDBCPools.admin.2318] 2011-11-23 16:43:55.765 IST INFO: Connection pool ‘MWSPool’ initialized with 4 connection(s)
(OPTIMIZE) [Analytic Engine v7.1.0.0.com.webmethods.optimize.service.external.util.HttpWSServer.httpServerSSLConfigLoaded] 2011-11-23 16:43:56.828 IST INFO: Loaded Glue SSL configuration file C:\webMethods71\optimize\analysis\conf/glue/GlueSSLProperties.xml
(OPTIMIZE) [Analytic Engine v7.1.0.0.com.webmethods.optimize.service.external.util.HttpWSServer.serverShutdown] 2011-11-23 16:43:57.31 IST INFO: Shutting down server
(OPTIMIZE) [Analytic Engine v7.1.0.0.com.webmethods.optimize.service.external.util.HttpWSServerShutdownService.httpServerShutdown] 2011-11-23 16:43:57.31 IST INFO: Application is shutting down
(OPTIMIZE) [Analytic Engine v7.1.0.0.com.webmethods.optimize.service.external.util.HttpServerWrapper.portShutdown] 2011-11-23 16:43:57.31 IST INFO: Shutting down http URL http://localhost:12503
(OPTIMIZE) [Analytic Engine v7.1.0.0.com.webmethods.optimize.service.external.util.HttpServerWrapper.portShutdown] 2011-11-23 16:43:57.46 IST INFO: Shutting down http URL http://tech.forums.softwareag.com:15000

wrapper.logs:

STATUS | wrapper | 2011/11/23 16:43:45 | → Wrapper Started as Service
ERROR | wrapper | 2011/11/23 16:43:46 | Warning no matching files for classpath element: …\lib\fixes*.jar
STATUS | wrapper | 2011/11/23 16:43:46 | Launching a JVM…
INFO | jvm 1 | 2011/11/23 16:43:46 | Wrapper (Version 3.0.5)
INFO | jvm 1 | 2011/11/23 16:43:46 |
INFO | jvm 1 | 2011/11/23 16:43:46 | Nov 23, 2011 4:43:46 PM com.webmethods.sc.config.ConfigurationLogger log
INFO | jvm 1 | 2011/11/23 16:43:46 | INFO: Out-of-band file changes will be monitored every ‘60000’ milliseconds
INFO | jvm 1 | 2011/11/23 16:43:47 | (OPTIMIZE) [Analytic Engine v7.1.0.0.com.webmethods.optimize.service.external.util.HttpWSServer.httpServerSSLConfigLoaded] 2011-11-23 16:43:47.421 IST INFO: Loaded Glue SSL configuration file C:\webMethods71\optimize\analysis\conf/glue/GlueSSLProperties.xml
INFO | jvm 1 | 2011/11/23 16:43:53 | [STARTUP] Glue 6.5.1 Fix 4 build 5540 (c) 2001-2011 webMethods, Inc.
INFO | jvm 1 | 2011/11/23 16:43:53 | [STARTUP] soap/http server started on https://srinivas:15000/services
INFO | jvm 1 | 2011/11/23 16:43:53 | [STARTUP] soap/http server started on http://srinivas:12503/services
INFO | jvm 1 | 2011/11/23 16:43:53 | (OPTIMIZE) [Analytic Engine v7.1.0.0.com.webmethods.optimize.webservicedca.util.WebServiceDCAWrapper.wsDcaRegisterServiceSuccess] 2011-11-23 16:43:53.46 IST INFO: Registered web service - WSBuildData
INFO | jvm 1 | 2011/11/23 16:43:53 | Setting up the classloader …
INFO | jvm 1 | 2011/11/23 16:43:53 | [DEPLOYMENT] simple: added service deployer
INFO | jvm 1 | 2011/11/23 16:43:53 | (OPTIMIZE) [Analytic Engine v7.1.0.0.com.webmethods.optimize.webservicedca.util.WebServiceDCAWrapper.wsDcaRegisterServiceSuccess] 2011-11-23 16:43:53.125 IST INFO: Registered web service - deployer
INFO | jvm 1 | 2011/11/23 16:43:53 | (OPTIMIZE) [Analytic Engine v7.1.0.0.com.webmethods.optimize.webservicedca.util.WebServiceDCAWrapper.wsDcaRegisterServiceSuccess] 2011-11-23 16:43:53.140 IST INFO: Registered web service - WSDimensionalDataCollector
INFO | jvm 1 | 2011/11/23 16:43:53 | (OPTIMIZE) [Analytic Engine v7.1.0.0.com.webmethods.optimize.webservicedca.util.WebServiceDCAWrapper.wsDcaRegisterServiceSuccess] 2011-11-23 16:43:53.140 IST INFO: Registered web service - WSProcessDataCollector
INFO | jvm 1 | 2011/11/23 16:43:53 | (OPTIMIZE) [Analytic Engine v7.1.0.0.com.webmethods.optimize.service.external.util.HttpWSServer.httpServerSSLConfigLoaded] 2011-11-23 16:43:53.140 IST INFO: Loaded Glue SSL configuration file C:\webMethods71\optimize\analysis\conf/security/ccs/CCSCredentials.xml
INFO | jvm 1 | 2011/11/23 16:43:53 | (OPTIMIZE) [Analytic Engine v7.1.0.0.com.webmethods.optimize.webservicedca.util.WebServiceDCAWrapper.wsDcaRegisterServiceSuccess] 2011-11-23 16:43:53.156 IST INFO: Registered web service - IRemoteConfiguration
INFO | jvm 1 | 2011/11/23 16:43:53 | (OPTIMIZE) [Analytic Engine v7.1.0.0.com.webmethods.optimize.webservicedca.util.WebServiceDCAWrapper.wsDcaRegisterServiceSuccess] 2011-11-23 16:43:53.171 IST INFO: Registered web service - shutdown
INFO | jvm 1 | 2011/11/23 16:43:53 | (OPTIMIZE) [Analytic Engine v7.1.0.0.com.webmethods.bpo.database.SCGConnectionPoolAdapter.scPoolAdaptStart] 2011-11-23 16:43:53.312 IST INFO: Starting connection pool [MWSPool]
INFO | jvm 1 | 2011/11/23 16:43:55 | () [JDBCPools.admin.2318] 2011-11-23 16:43:55.765 IST INFO: Connection pool ‘MWSPool’ initialized with 4 connection(s)
INFO | jvm 1 | 2011/11/23 16:43:55 |
INFO | jvm 1 | 2011/11/23 16:43:55 | WrapperStartStopApp: Encountered an error running start main: com.webmethods.sc.cluster.membermanagement.impl.ClusterManagerException: Cluster member ‘6’ configured for host ‘localhost/127.0.0.1’; trying to start on host ‘srinivas/9.122.194.225’
INFO | jvm 1 | 2011/11/23 16:43:55 | com.webmethods.sc.cluster.membermanagement.impl.ClusterManagerException: Cluster member ‘6’ configured for host ‘localhost/127.0.0.1’; trying to start on host ‘srinivas/9.122.194.225’
INFO | jvm 1 | 2011/11/23 16:43:55 | at com.webmethods.sc.cluster.membermanagement.impl.ClusterManager.validateMember(ClusterManager.java:616)
INFO | jvm 1 | 2011/11/23 16:43:55 | at com.webmethods.sc.cluster.membermanagement.impl.ClusterManager.(ClusterManager.java:222)
INFO | jvm 1 | 2011/11/23 16:43:55 | at com.webmethods.sc.cluster.membermanagement.impl.ClusterManager.getInstance(ClusterManager.java:194)
INFO | jvm 1 | 2011/11/23 16:43:56 | at com.webmethods.optimize.service.external.membership.SCGMembershipManagementAdapter.start(SCGMembershipManagementAdapter.java:50)
INFO | jvm 1 | 2011/11/23 16:43:56 | at com.webmethods.optimize.stack.Stack.startSingletons(Stack.java:84)
INFO | jvm 1 | 2011/11/23 16:43:56 | at com.webmethods.optimize.service.external.util.HttpWSServer.startEngineServices(HttpWSServer.java:86)
INFO | jvm 1 | 2011/11/23 16:43:56 | at com.webmethods.optimize.service.external.util.HttpWSServer.start(HttpWSServer.java:72)
INFO | jvm 1 | 2011/11/23 16:43:56 | at com.webmethods.optimize.stack.Stack.start(Stack.java:65)
INFO | jvm 1 | 2011/11/23 16:43:56 | at com.webmethods.optimize.stack.Stack.(Stack.java:53)
INFO | jvm 1 | 2011/11/23 16:43:56 | at com.webmethods.optimize.stack.Stack.main(Stack.java:112)
INFO | jvm 1 | 2011/11/23 16:43:56 | at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
INFO | jvm 1 | 2011/11/23 16:43:56 | at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
INFO | jvm 1 | 2011/11/23 16:43:56 | at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
INFO | jvm 1 | 2011/11/23 16:43:56 | at java.lang.reflect.Method.invoke(Method.java:585)
INFO | jvm 1 | 2011/11/23 16:43:56 | at org.tanukisoftware.wrapper.WrapperStartStopApp.run(WrapperStartStopApp.java:126)
INFO | jvm 1 | 2011/11/23 16:43:56 | at java.lang.Thread.run(Thread.java:595)
INFO | jvm 1 | 2011/11/23 16:43:57 | (OPTIMIZE) [Analytic Engine v7.1.0.0.com.webmethods.optimize.service.external.util.HttpWSServer.httpServerSSLConfigLoaded] 2011-11-23 16:43:56.828 IST INFO: Loaded Glue SSL configuration file C:\webMethods71\optimize\analysis\conf/glue/GlueSSLProperties.xml
INFO | jvm 1 | 2011/11/23 16:43:57 | (OPTIMIZE) [Analytic Engine v7.1.0.0.com.webmethods.optimize.service.external.util.HttpWSServer.serverShutdown] 2011-11-23 16:43:57.31 IST INFO: Shutting down server
INFO | jvm 1 | 2011/11/23 16:43:57 | (OPTIMIZE) [Analytic Engine v7.1.0.0.com.webmethods.optimize.service.external.util.HttpWSServerShutdownService.httpServerShutdown] 2011-11-23 16:43:57.31 IST INFO: Application is shutting down
INFO | jvm 1 | 2011/11/23 16:43:57 | (OPTIMIZE) [Analytic Engine v7.1.0.0.com.webmethods.optimize.service.external.util.HttpServerWrapper.portShutdown] 2011-11-23 16:43:57.31 IST INFO: Shutting down http URL http://localhost:12503
INFO | jvm 1 | 2011/11/23 16:43:57 | (OPTIMIZE) [Analytic Engine v7.1.0.0.com.webmethods.optimize.service.external.util.HttpServerWrapper.portShutdown] 2011-11-23 16:43:57.46 IST INFO: Shutting down http URL http://tech.forums.softwareag.com:15000
INFO | jvm 1 | 2011/11/23 16:43:57 | Encountered an error running stop main: java.lang.reflect.InvocationTargetException
INFO | jvm 1 | 2011/11/23 16:43:57 | java.lang.reflect.InvocationTargetException
INFO | jvm 1 | 2011/11/23 16:43:57 | at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
INFO | jvm 1 | 2011/11/23 16:43:57 | at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
INFO | jvm 1 | 2011/11/23 16:43:57 | at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
INFO | jvm 1 | 2011/11/23 16:43:57 | at java.lang.reflect.Method.invoke(Method.java:585)
INFO | jvm 1 | 2011/11/23 16:43:57 | at org.tanukisoftware.wrapper.WrapperStartStopApp.stop(WrapperStartStopApp.java:249)
INFO | jvm 1 | 2011/11/23 16:43:57 | at org.tanukisoftware.wrapper.WrapperManager.stopInner(WrapperManager.java:1318)
INFO | jvm 1 | 2011/11/23 16:43:57 | at org.tanukisoftware.wrapper.WrapperManager.stop(WrapperManager.java:891)
INFO | jvm 1 | 2011/11/23 16:43:57 | at org.tanukisoftware.wrapper.WrapperStartStopApp.run(WrapperStartStopApp.java:174)
INFO | jvm 1 | 2011/11/23 16:43:57 | at java.lang.Thread.run(Thread.java:595)
INFO | jvm 1 | 2011/11/23 16:43:57 | Caused by: java.lang.NullPointerException
INFO | jvm 1 | 2011/11/23 16:43:57 | at com.webmethods.optimize.util.PrintAlarm.stop(PrintAlarm.java:27)
INFO | jvm 1 | 2011/11/23 16:43:57 | at com.webmethods.optimize.service.external.util.HttpWSServer.stop(HttpWSServer.java:124)
INFO | jvm 1 | 2011/11/23 16:43:57 | at com.webmethods.optimize.stack.Stack.stop(Stack.java:70)
INFO | jvm 1 | 2011/11/23 16:43:57 | at com.webmethods.optimize.service.external.util.HttpWSServerShutdownService.shutdown(HttpWSServerShutdownService.java:24)
INFO | jvm 1 | 2011/11/23 16:43:57 | at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
INFO | jvm 1 | 2011/11/23 16:43:57 | at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
INFO | jvm 1 | 2011/11/23 16:43:57 | at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
INFO | jvm 1 | 2011/11/23 16:43:57 | at java.lang.reflect.Method.invoke(Method.java:585)
INFO | jvm 1 | 2011/11/23 16:43:57 | at electric.util.reflect.Invocation.execute(Invocation.java:85)
INFO | jvm 1 | 2011/11/23 16:43:57 | at electric.util.reflect.Invocation.invoke(Invocation.java:30)
INFO | jvm 1 | 2011/11/23 16:43:57 | at electric.service.object.ObjectService.invoke(ObjectService.java:637)
INFO | jvm 1 | 2011/11/23 16:43:57 | at electric.service.instrumentation.InstrumentingReference.invoke(InstrumentingReference.java:60)
INFO | jvm 1 | 2011/11/23 16:43:57 | at electric.proxy.chain.ReferenceChain.invoke(ReferenceChain.java:155)
INFO | jvm 1 | 2011/11/23 16:43:57 | at electric.proxy.handler.Proxy.invoke(Proxy.java:126)
INFO | jvm 1 | 2011/11/23 16:43:57 | at $Proxy1.shutdown(Unknown Source)
INFO | jvm 1 | 2011/11/23 16:43:57 | at com.webmethods.optimize.service.external.util.HttpWSServer.shutdown(HttpWSServer.java:173)
INFO | jvm 1 | 2011/11/23 16:43:57 | at com.webmethods.optimize.service.external.util.HttpWSServer.isStarting(HttpWSServer.java:144)
INFO | jvm 1 | 2011/11/23 16:43:57 | at com.webmethods.optimize.stack.Stack.main(Stack.java:111)
INFO | jvm 1 | 2011/11/23 16:43:57 | … 9 more
INFO | jvm 1 | 2011/11/23 16:43:57 |
INFO | jvm 1 | 2011/11/23 16:43:57 | WrapperStartStopApp Usage:
INFO | jvm 1 | 2011/11/23 16:43:57 | java org.tanukisoftware.wrapper.WrapperStartStopApp {start_class} {start_arg_count} [start_arguments] {stop_class} {stop_wait} {stop_arg_count} [stop_arguments]
INFO | jvm 1 | 2011/11/23 16:43:57 |
INFO | jvm 1 | 2011/11/23 16:43:57 | Where:
INFO | jvm 1 | 2011/11/23 16:43:57 | start_class: The fully qualified class name to run to start the
INFO | jvm 1 | 2011/11/23 16:43:57 | application.
INFO | jvm 1 | 2011/11/23 16:43:57 | start_arg_count: The number of arguments to be passed to the start class’s
INFO | jvm 1 | 2011/11/23 16:43:57 | main method.
INFO | jvm 1 | 2011/11/23 16:43:57 | stop_class: The fully qualified class name to run to stop the
INFO | jvm 1 | 2011/11/23 16:43:57 | application.
INFO | jvm 1 | 2011/11/23 16:43:57 | stop_wait: When stopping, should the Wrapper wait for all threads to
INFO | jvm 1 | 2011/11/23 16:43:57 | complete before exiting (true/false).
INFO | jvm 1 | 2011/11/23 16:43:57 | stop_arg_count: The number of arguments to be passed to the stop class’s
INFO | jvm 1 | 2011/11/23 16:43:57 | main method.
INFO | jvm 1 | 2011/11/23 16:43:57 | app_parameters: The parameters that would normally be passed to the
INFO | jvm 1 | 2011/11/23 16:43:57 | application.
STATUS | wrapper | 2011/11/23 16:43:58 | ← Wrapper Stopped

also logs are attached.

Kindly please help on this to make the up the analytic engine…

Thanks in Advance!!!

Regards,
Srini