Accidental 2-factor-authentication

I don’t know for sure but it seems like I accidentally accepted 2-factor-authentication.
When I tried to log in to software ag learn, They gave me back 6 codes (dit not save any of them). Now they ask me to Enter verification code or Use recovery code. I don’t know how to retrieve them.

Hi Wout,

I had the same issue some weeks ago.

You will have to open an incident with Software AG support for that and they can reset the 2FA to none.
After that make sure that you are using the “Skip for now” function to bypass 2FA configuration.


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