Unable to call 'pub.soap.processor:processMessage'

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1

Hi,

I am facing an issue with soapMessageProcessor.

We are on IS7.1.1 with IS_7-1-1_Core_Fix1 and IS_7-1-1_SrvPrtcl_Fix1
and soapProcessor is:custom soap Processor which inturn invokes pub.soap.processor:processMessage, style=doc-literal

Issue:
1)If the request message has all elements without ‘namespace prefix’ I am getting NullPointer exception.

Example: ABCDE

If the request message has all elements with ‘namespace prefix’ then it works fine.

Example: ns:contactNameABCDE</ns:contactName>

  1. I am getting this error in only one environment, remaining environments [those are identical to the current environment] works fine.

What I did:

1)From soapUI-- used the request without prefix and got the below error.

<SOAP-ENV:Envelope xmlns:SOAP-ENV=“[URL]http://schemas.xmlsoap.org/soap/envelope/[/URL]” xmlns:xsi=“[URL]http://www.w3.org/2001/XMLSchema-instance[/URL]” xmlns:xsd=“[URL]http://www.w3.org/2001/XMLSchema[/URL]”>
SOAP-ENV:Body
SOAP-ENV:Fault
SOAP-ENV:Server
[ISS.0088.9112] An Exception was thrown in the server
http://localhost:5555/soap/msg

webM:exception
webM:classNamecom.wm.app.b2b.server.ServiceException</webM:className>
<webM:message xml:lang=“”>java.lang.NullPointerException</webM:message>
</webM:exception>

</SOAP-ENV:Fault>
</SOAP-ENV:Body>
</SOAP-ENV:Envelope>

  1. From webMethods Developer - -

a) directly called the webservice and it worked( as the request didn’t go through the soapProcessor, it worked).

b) called the ‘pub.soap.processor:processMessage’, and got NullPointerException.

Did anybody see this kind of error Or am I missing anything?

Thanks,
Yarkar

2

ABCDE is not the same variable as ns:contactNameABCDE</ns:contactName>. Thus a reference to ns:contactName in your service when you only pass in contactName will give you a null reference.

What is the error that is recorded in the server log? That will indicate exactly which service encountered the null pointer.

3

Hi,
thanks for the response. We are facing this in only one environment, in other envrionments it looks fine.
Below are the err and server log details

Error Log:
pub.soap.processor:processMessage com.wm.app.b2b.server.ServiceException: java.lang.NullPointerException
wm.server.soap:envelope java.lang.NullPointerException
ServerLog:
[ISC.0088.0001E] SOAPException: [ISS.0088.9112] An Exception was thrown in the server

Thanks,
Yarkar

4

Sounds like it’s time for a service request to wM tech support.