Trigger Problem

raviteja_nadendla · April 9, 2012, 6:07pm

Hi,

The process is enabled and indicates the same in MWS. When i try to run the service, the following exception is logged in the IS server.

2012-03-27 08:48:49 EDT [ISS.0098.0049C] Exception:com.wm.app.b2b.server.ServiceException: [PRT.0101.9613] There are no enabled Processes matching this trigger: Service123:subscriptionTrigger while executing trigger. Rejecting Document for TriggerStore:Service123:subscriptionTrigger.

Can any one help me to identify the root cause.

Suresh_Palanisamy2 · October 25, 2012, 11:23am

run scanPackage service once…

PRT issue probably

Gayathri_G · January 3, 2013, 9:48pm

Check whether the process model is in enabled state in IS.

if yes try reloading the PRT package.

mns_me · January 21, 2015, 12:53pm

Hi Ravi,

It’s been around 3 years, yet if you remember the resolution, would you please post it? Facing similar issue here.

Sandeep_Deepala · February 11, 2015, 4:29am

Prt reloading must resolve the issue ,check trigger condition also once