SOAP webservice not returning any data

Hello There,

We are facing an weird issue, due to some bad data, we see the webservice not returning any data. It prints the below error in the error log though. If i invoke the same flow service via HTTP call using POSTMAN, it returns the data without issue. It is the problem with SOAP WS call ONLY. Do i need to add any extended settings?

An error occured writing the response to an HTTP request.
Caused by: org.apache.axis2.AxisFault: Could not compress response
Caused by: org.apache.axis2.AxisFault: Invalid white space character (0x7) in text to output
Caused by: com.ctc.wstx.exc.WstxIOException: Invalid white space character (0x7) in text to output
Caused by: java.io.IOException: Invalid white space character (0x7) in text to output

This is data in one of the XML field → “Indirect matrix teams of up to 50+ people across the business for the duration of the programme, including Key Programme Office resources (Senior Project Manager, Project Manager) allocated to the programme, who will have dotted line reporting to the Programme Manager for the duration of the programme
a Total programme budget likely to be £5-10m+
a The major KPI’s will be the successful delivery of the business outcomes that the programme is targeted to deliver in its business case (this may include some/all of revenue/margin uplift, cost reduction, customer acquisition, customer satisfaction/NPS, employee engagement). Underpinning these KPI’s will be the successful delivery of the programme and its constituent projects/activities to time/cost/quality
a Key contacts will be senior business representatives and sponsors (which for programmes is likely to include some SMT memb”

Thanks in advance.
Veera

Hi Veera,

the only suspicious character in your excerpt is the currency symbol.

There might be an issue with unicode/utf-8 encoding in your WebService.

Is webMethods the provider or consumer of the WebService?

Hopefully the “
”-parts of the field contetnts are encoded as “
” before sending them thru WebService.

Regards,
Holger