Siebel adapter connection is not getting enabled

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1

Hi,
I am getting following error message while trying to enable Siebel connection in wm65:

[ART.118.5042] Adapter Runtime (Connection): Unable to enable connection resource ASR_SBL_Connections:SBLConnection.
[ART.118.5063] Adapter Runtime (Connection): Unable to start connection ASR_SBL_Connections:SBLConnection: after 1

attempt(s).
[ADA.448.1000] SiebelJavaConnection.connectFromValues -

dataBean.login(siebel.TCPIP.None.None://srv-asrs01nt:2321/ENT_SIEBTSAS/SCCObjMgr_enu) threw a SiebelException: code(4102),

msg(Could not open a session in 4 attempts. {1} (SBL-JCA-200) )

we have already made the following changes for encoding parameter:

JAVA_MEMSET=“-ms${JAVA_MIN_MEM} -mx${JAVA_MAX_MEM} -Dfile.encoding=ISO8859-1”

Please Advise

Regards
Sachin

2

you should check the following

  1. you have right jars file (Siebel.jar, SiebelJI_enu.jar)names depends on siebel server version.
  2. Siebel server is running
  3. Open eapps.cfg file from siebel server, folder SWEApp\BIN and see string siebel.TCPIP.None.None://srv-asrs01nt:2321/ENT_SIEBTSAS/SCCObjMgr_enu is correct under the heading [\callcenter_enu]
  4. Reload siebel Adapter package

let me know if you still get the problem.

Prakash Rastogi