Not able to generate run time policy failure report in Centrasite

Hi,
Service is made virtual and deployed to target mediator. Added runtime policy to log info and validate input data.

Service is deployed successfully.

I have generated report to check for failures due to input data validation but always reports are blank. Event top run service report is shown blank.

can you please guide to configure report in centrasite. Do SNMP mandatory

Hi Uday,

SNMP server should be configured on Mediator, why because if u want to publishing the events like Lifecycle, Errors and Policy Violations . Or EDA is another alternative for publishing the events.

Please cross check below details :

Select check box Send TRAPS send to CentraSite

  1. verify the Host Name (The host on which the CentraSite server is installed and running), Port number , transport type, UserName , Authorization Protocol , Privacy protocol.

  2. Verify the value must match the value of the property com.softwareag.centrasite.soalink.events.snmp.host
    in CentraSite’s Event Listener configuration file <CentraSite_directory >/cast/cswebapps/
    SOALinkSNMPEventsListener/WEB-INF/web.xml.The server name cannot be local host or the loopback
    (127.0.0.1).

  3. The parameter value should not be blank " com.softwareag.centrasite.soalink.events.snmp.host"

4.The CentraSite server must have an SNMP receiver running in order to receive SNMP notifications from Mediator.

Please correct me If am I wrong and add any check points If I missed any thing

Hi experts

How do we know that the SNMP receiver is running on CentraSite Server ? Do we need to configure the SNMP receiver URL in any of the configuration file related CentraSite. Please provide your suggestions. Thank you In advance.

Thanks & Regards,
Jeevan

If your going for option “Setting Mediator to Use the CentraSite SNMP Server”

The snmp4j.1.9.3 jar file should present on CentraSite and it would be act as receiver on CentraSite and ypu can find the details in below path , u can find the jar file.
Installationdir\CentraSite\cast\cswebapps\SOALinkSNMPEventsListener\WEB-INF\lib.

Hi Experts , Please correct me If I am wrong.

Thanks & Regards,
Jeevan

If you want to verify whether the SNMP Listener is running or not you can verify by hitting the below uri, this would return you if the listener is up and running or not.

http://:53307/SOALinkSNMPEventsListener

Also kindly check the usage of runtime policy Log invocation attached to the thread.

Thanks,
Sai

Usage of Runtime LogInvocation in CentraSiteandMediator.pdf (1.61 MB)

1 Like

Hi Sai,

Thank you for valuable inputs and cleared the most of my concerns .

Thanks & Regards,
Jeevan

Hi ALL,

If you can go for option CentraSite SNMP configuration option, then Please define the configuration details on

wMMediator ( Settings—> SNMP Configuration ) .
If u want to publishing the events like Lifecycle, Errors and Policy Violations . Or EDA is another alternative

for publishing the events.

Please cross below check points :

Select check box Send TRAPS send to CentraSite

  1. verify the Host Name (The host on which the CentraSite server is installed and running), Port number ,

transport type, Username , Authorization Protocol , Privacy protocol.

  1. Verify the value must match the value of the property com.softwareag.centrasite.soalink.events.snmp.host
    in CentraSite’s Event Listener configuration file <CentraSite_directory >/cast/cswebapps/
    SOALinkSNMPEventsListener/WEB-INF/web.xml. The server name cannot be local host or the loopback
    (127.0.0.1). Host Name should be name of the host where do u install the CentraSite Server.

  2. The parameter value should not be blank " com.softwareag.centrasite.soalink.events.snmp.host"

4.The CentraSite server must have an SNMP receiver running in order to receive SNMP notifications from Mediator.
If you want to verify whether the SNMP Listener is running or not you can verify by hitting the below Uri,
this would return you if the listener is up and running or not.http://:53307/SOALinkSNMPEventsListener

.

  1. Last but not least Please verify that is SNMP Trap service ( windows Service) running or not at windows

level . If this service is stopped or disabled then SNMP based programs will not receive the SNAP Traps . So

Please enable it.

Experts , Please correct me If I am wrong and add the points If I missed any points.

Thanks & Regards,
Jeevan

Thanks Jeevan. SNMP TRAP service /process is to be verified.
Have anyone try with EDA enabled reporting

Hi Uday,

As per my understanding, CentraSite SNMP configuration and EDA Configuration both can be used to capture/ receive the event types ( Errors, Lifecycle, Policy Violations) published on the Mediator . So we can select either CentraSite SNMP or EDA as per our requirement.

If I am wrong , please correct me .

Thanks & Regards,
Jeevan

Hi,
I had created runtime policy for max responsetime.It’s getting timeout from mediator by email notification is not coming.SMTP configuration tested in mediator it’s working.But not sure when timeout is happening why email notification is not been triggered.Please help me in this issue

Hi Jack,

Can you please verify the wrapper log and sag-osgi log files ( profile/CTP/logs). was it logged any error ? if yes , can you post the error details ?

Please share the below details

What is the host name of the CentraSite Server ?
which version of CentraSite ?

Thanks & Regards,
Jeevan