Model not triggered !!! - correlation

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1

Hi All,

In our environment, Different process models subscribed to the same IS document with different filter condition.

Whenever the IS document published with the filter condition, corresponding models should get triggered.

In QA Environmnet couple of model get triggering and some of them not get triggering even we are publishing with right filter condtion.

[FONT=Tahoma][COLOR=blue]Model Flow:

  1. Publishing the document to Broker
  2. Model trigger subscribing the document and handover to PRT. (handlePublishedInput) service.
  3. Model first step, subscribing the IS document.[/color][/font]

    Models are in clustered environment and the same models working fine in PROD and not working in QA. Again the same model components are redeployed from PROD to QA and no luck.

    I have referred couple of threads in advantage website, it says to verify corelation ID and service.

    In our models, we dont have any correation service selected in the first step and not enabled Local correlation also.

    I would like to check correlation ID is unique or not across all the models.

    Can you please help/advice, how to find correlation id from models?

Thanks & Regards,
Arul

2

Start with the basics: confirm that subscriptions exist on the Broker as expected.

3

Thanks reamon for your quick reply.

Yes. subscription exists on the broker as expected. Can you please guide me how to resolve this issue?

Thanks !
Arul

4

You might use the Document Tracker tool to see the contents of the documents that are being published. That may provide a lead.

5

Document is published and i can able to check in the WmBrokerAdmin - published document count is increasing and lastdatepublished timing also changing…(currently i am only publishing the document in that environment)

Am sure document is published successfully and trigger is subscribing the document.

I am suspecting while giving the subscribed document to handlePublishedInput prt service, model is not triggering!!!

6

Do you have any error message in your log on your QA environment? Was the document rejected for some reason ?
Can you try setting Logging level to 8 for 0101 Process Runtime facilitie and publish a document in order to see what is going on ?

7

Thanks for your response.

I will check the same and let you know…

8

Hi Arul,

Try to scan your process model package.
You can check it from WmPRT package > ScanPackage service.

regards,
Cherry