Missing submit button in Webform

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1

Hi,

I have several web forms which have no submit button. These webforms use a Case form link for its generation. The problem does not exist when I use a custumizable HTML Link. However, for testing reasons, a case form link is preferred.

Previously, there was a submit button, but for some reason it has disappeared. Tested it in several browsers and with proxy logins for several users.

Browsers used: Google Chrome Version 75.0.3770.142 (64-bit) and Microsoft Edge 44.17763.1.0.

Any options to solve the problem of the missing submit button?

Thanks,

Colin

2

Hi Colin,

Is there any layout rule introduced to hide save buttons for this layout?

Regards,
Mounika

3

Hi Mounika,

No layout rules introduced whatsoever. When I inspect the code elements searching on ‘submit’ it says:

This is by default whenever I open a webform. It seems that by default the submit button is not shown. when I change the ‘none’ value into ‘Yes’, it immediately shows the submit button. However, I can’t expect my users to do this everytime they want to submit a webform…

Is there a solution?

Colin

4

Not sure then. If you have any form script you can verify that even. By default it will not hide the save button.

Regards,
Mounika

5

Hi,

It seems like my code for the Help button makes the submit button dissappear. As soon I deleted the form script for the help button, it immediately showed my submit button.

Problem solved for now.

Thanks