[LGU.0002.0001E] Error getting broker log length: The connection is closed

Im new here and need some help. I have been getting this issues [LGU.0002.0001E] Error getting broker log length: The connection is closed.

2015-09-15 11:55:17 SGT [ISS.0099.0006E] Unable to disconnect Broker Transport. Exception: com.wm.app.b2b.server.dispatcher.exceptions.TransportException: The connection is closed.

Has anyone encountered this? and how did u resolve this.

Ive never had this issue before. and now even if restart the instance or the broker instance, i still get this issue.
I already checked and verify that my Broker instance is up and running. yet still getting this error.

Thank you in advance.

Hi Vla,

please check your Broker config under Settings → Messaging.

Remember to restart the IS immediately after making changes here otherwise they get lost.

Additionally can you check for Package WmLogUtil (via the home icon) under Packages → Management, if there are any issues.

Which version of wM are you using?


In addition to above you may also disable WmLogUtil if you are not using it.

thanks fellas. Its all good now. appreciate your feedback.

We are encountering the same error.

Please help to undesrtand how was the issue resolved.