I am getting the below error on my server logs once I change the password of Administrator. If i change the password to manage, the problem disappear.
it seems like some service use http protocol to invoke the service wm.server:connect. but i don’t know how to find out the service.
can any one resolve?
PS. the version is WM9.5
2014-04-28 15:38:18 CST [ISS.0053.0002C] Access denied for user Administrator on port 5555 → ‘invoke/wm.server/connect’ from 127.0.0.1.
2014-04-28 15:38:57 CST [ISS.0053.0002C] Access denied for user Administrator on port 5555 → ‘invoke/wm.server/connect’ from 127.0.0.1.
2014-04-28 15:39:36 CST [ISS.0053.0002C] Access denied for user Administrator on port 5555 → ‘invoke/wm.server/connect’ from 127.0.0.1.
2014-04-28 15:40:15 CST [ISS.0053.0002C] Access denied for user Administrator on port 5555 → ‘invoke/wm.server/connect’ from 127.0.0.1.
I have changed the User/PW in monitor package and Remote Servers.
I restart the IS server and the logs still exist.
I get below log ant it seems like some service try to delete inactive subscription and it fails.
[1145]Deleting inactive subscription: 412014-04-29 08:38:45 CST [ISS.0053.0002C] Access denied for user Administrator on port 5555 → ‘invoke/wm.server/connect’ from 127.0.0.1.
I find out that the Execute ACL of service wm.server:connect/disconnect is Anonymous. I use designer to run the service wm.server:disconnect and restart is but the problem still exist.
I use safe mode to start the IS but still can’t fix the problem .
What confuse me is that when i change the password to manage the problem fixed.
I find the resolution in Knowledge Center as below.
Resolution:
This error will most likely be coming from the Platform Manager (PM) service that is trying to connect to IS on a periodic basis. PM uses the default Administrator/manage login to authenticate its ping to IS, and if you change the Administrator password you will see this error pop up in the server.log.
There are two ways to eliminate this error:
Shut down the Platform Manager Service (installed by default with 9.0.1).
Open Command Central and register the IS instance.
Then click on the instance page for the IS, click on the “Integration Server” tab on the left side.
On that page, click the pencil icon on the Authentication line.
Change the username and password to the one you created and press Ok.
If you are running multiple instances under same host this may occur as it will be running with the same host, if yes kindly check & follow the below points
Update the server.cnf file of the X1 default IS (XXXXXX/IntegrationServer/instances/default/config) to an unused port (8888) and so to X2 (7777)
2>Bring up the X1 and verify if there is any errors popped
3>Bring up the X2 and verify if there is any errors popped
If you running with single instance kindly create a new port and change the default port to the new and see how it reacts by keeping the logging into Trace instead of info.