IoT device is no longer able to connect to Cumulocity cloud

Hi support,

My IoT device known as Tixi Wand.Box with serial no 04241245 cannot connect to cloud since 2019/06/26, 07:26:00.
There was no change in configuration and network infrastructure.
What can be the reason?

Jörg Behr

Hi Jörg,

in the meantime the system was updated. Do you face the issue, still?

best regards

Hi Michael,

since 28.06.2019, 09:00 there is no problem connecting and sending data to Cumulocity cloud.

Best Regards