Getting error " Failed to run resourcedomainlookupValue service for salesforce adapter

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1

WM Version 9.6 and salesforce adapter version 8.2

WM Fix : core fix _ 11 and Salesforce adapter fix: Fix 6, Fix 17 and Fix 18

When I try to add a field in salesforce adapter service getting error " Failed to run resourcedomainlookupValue service. Error occurred while trying to get resource domain values for service: com.wm.adapter.wmsalesforce.service.UpdateOperation and resource domain: inputParameterNames null".

I was not getting this error earlier. Kindly let me know what could be the reason for this and how to fix this

Error message " " Failed to run resourcedomainlookupValue service. Error occurred while trying to get resource domain values for service: com.wm.adapter.wmsalesforce.service.UpdateOperation and resource domain: inputParameterNames null"."

Installed fixes has been mentioned above.

2

Does your endpoint URL have the right version identifier at the end?
Increase the logging level to capture the low-level error messages, and share them.

There are some error codes here and possible cause; check 1013 (link).

KM

4

Yes, endpoint URL have the right version identifier at the end.

Here are the more log details ,

[ART.114.243] Adapter Runtime (Metadata): Failed to run resourceDomainLookupValues service. Details provided in error log.
[ADA.505.1013] Error occurred while trying to get resource domain values for service: com.wm.adapter.wmsalesforce.service.UpdateOperation and resource domain: inputParameterNames
null
Caused by: com.wm.adk.error.AdapterConnectionException: [ADA.505.1013] Error occurred while trying to get resource domain values for service: com.wm.adapter.wmsalesforce.service.UpdateOperation and resource domain: inputParameterNames
null.

5

No, I mean debug or trace level logging.

IS > Settings > Logging > Salesforce Adapter (or something similar)
Then click on it and then select Debug for that component.

You will see detailed logging; copy those and you can revert the level back to Info so that your logs aren’t clogged.

KM

6

After enabling the log level to debug and trace and restarted the IS. The same error message is getting logged when I try to add a field to salesforce adapter service. Along with this I also saw the below message after IS restart.

[ART.114.13] Adapter Runtime: Error occurred while Adapter Runtime was loading adapter type “WmSalesforceAdapter”.
[ART.114.9] Adapter Runtime: Error(s) while registering adapter type WmSalesforceAdapter.
Caused by: com.wm.pkg.art.error.MultiReasonException: [ART.114.9] Adapter Runtime: Error(s) while registering adapter type WmSalesforceAdapter.

7

Hi

Can you please install the latest Salesforce Adapter fix version 30 and see if the problem persists?

regards,
Suresh Ganta

8

Thank you all for the replies, I also encountered this problem

9

Thank you all for your response.
After re-installing the fix 17 for salesforce adapter, issue got resolved.

10

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