Error in Business process administration

I’m using MWS for 2 month and i’ve never had issue with Business process until now.
When i try to edit any Business process in Business process Administration screen, i get the following error:
[exception.wm_bam_process_config_details] Your last action caused an exception to occur while executing getProcessModelFromWS(). The details for that exception follow SOAPException( Client: [ISS.0088.9134] Exception occurred while processing the body of the message )

When i run a process and try to monitor it, i cannot see the steps in the step summary screen and the Control action screen.(error: [POP.012.9002.wm_bam_instance_steps] Remote Exception caught: electric.util.WrappedException: SOAPException( Client: [ISS.0088.9134] Exception occurred while processing the body of the message )

Does anybody know what it is causing this issue ?

Thanks.

Hi ,
when ever i am try to enable the process in MWS i am getting following error , please suggest for this any one

  [exception.wm_bam_process_config_details] Your last action caused an exception to occur while executing saveProcessModelToWS(). The details for that exception follow java.net.SocketTimeoutException: Read timed out. The stack follows: com.webmethods.caf.wsclient.proxy.impl.WSClientDynamicProxy.java:397 com.webmethods.caf.wsclient.proxy.impl.WSClientDynamicProxy.java:216 $Proxy10.java:-1 com.webmethods.bpo.portlet.wm_bam_process_config_details.Bam_process_config_details.java:1387 com.webmethods.bpo.portlet.wm_bam_process_config_details.Bam_process_config_details.java:1302 sun.reflect.NativeMethodAccessorImpl.java:-2 sun.reflect.NativeMethodAccessorImpl.java:39 sun.reflect.DelegatingMethodAccessorImpl.java:25 java.lang.reflect.Method.java:585 com.webmethods.portal.mech.portlet.impl.PortletMechanics.java:114 com.webmethods.portal.bizPolicy.command.portlet.ExecutePortletMethod.java:53 com.webmethods.portal.framework.portlet.LegacyPortletContainer.java:229 com.webmethods.portal.framework.portlet.LegacyPortletContainer.java:110 com.webmethods.portal.framework.portlet.beans.rest.RestfulPCAHandler.java:182 com.webmethods.portal.framework.dispatch.DispatchManager.java:438 com.webmethods.portal.framework.dispatch.DispatchManager.java:371 com.webmethods.portal.framework.impl.PortalServlet.java:242 javax.servlet.http.HttpServlet.java:689 org.mortbay.jetty.servlet.ServletHolder.java:428 org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.java:830 com.webmethods.portal.framework.impl.NTLMFilter.java:50 org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.java:821 com.webmethods.caf.faces.servlet.GZIPFilter.java:34 org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.java:821 org.mortbay.jetty.servlet.WebApplicationHandler.java:471 org.mortbay.jetty.servlet.ServletHandler.java:568 org.mortbay.http.HttpContext.java:1530 org.mortbay.jetty.servlet.WebApplicationContext.java:633 org.mortbay.http.HttpContext.java:1482 com.webmethods.portal.webApplication.WmWebAppContext.java:159 org.mortbay.http.HttpServer.java:909 org.mortbay.http.HttpConnection.java:820 org.mortbay.http.HttpConnection.java:986 org.mortbay.http.HttpConnection.java:837 org.mortbay.http.SocketListener.java:245 org.mortbay.util.ThreadedServer.java:357 org.mortbay.util.ThreadPool$PoolThread.java:534

Hi,

Did you see IS memory usage, when you get error?
Also increase logging in IS and let us know the log error in details.

Regards,
Sumit

Hi ,

Can anyone help me .Is it possible to create and display a kpi for the any interface.

                                                  RecordCount                    FileCount

WilmaOutbound (interface name) 500 10
--NA (region) 300 6
– 8425 (number) 300 6
–EMEA 200 4
– xxxx 200 4


Thanks and regards
B.nagaraju

youre question is not clear, please elaborate

Hello Sumit, I am also getting the below exception while trying to enable the business process in MWS administration. Please find the error details below. Also, I updated the enabled column in webMethods backend table and i can see business process enabled in MWS administration, but not visible in MWS monitoring. Please help me.

[exception.wm_bam_process_config_details] Your last action caused an exception to occur while executing saveProcessModelToWS(). The details for that exception follow SOAPException( Client: [ISS.0088.9134] Exception occurred while processing the body of the message ). The stack follows: com.webmethods.caf.wsclient.proxy.impl.WSClientDynamicProxy.java:411 com.webmethods.caf.wsclient.proxy.impl.WSClientDynamicProxy.java:227 $Proxy0.java:-1 com.webmethods.bpo.portlet.wm_bam_process_config_details.Bam_process_config_details.java:1466 com.webmethods.bpo.portlet.wm_bam_process_config_details.Bam_process_config_details.java:1381 sun.reflect.NativeMethodAccessorImpl.java:-2 sun.reflect.NativeMethodAccessorImpl.java:39 sun.reflect.DelegatingMethodAccessorImpl.java:25 java.lang.reflect.Method.java:585 com.webmethods.portal.mech.portlet.impl.PortletMechanics.java:117 com.webmethods.portal.bizPolicy.command.portlet.ExecutePortletMethod.java:53 com.webmethods.portal.framework.portlet.LegacyPortletContainer.java:229 com.webmethods.portal.framework.portlet.LegacyPortletContainer.java:110 com.webmethods.portal.framework.portlet.beans.rest.RestfulPCAHandler.java:182 com.webmethods.portal.framework.dispatch.DispatchManager.java:438 com.webmethods.portal.framework.dispatch.DispatchManager.java:371 com.webmethods.portal.framework.impl.PortalServlet.java:242 javax.servlet.http.HttpServlet.java:689 org.mortbay.jetty.servlet.ServletHolder.java:428 org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.java:830 com.webmethods.portal.framework.impl.NTLMFilter.java:50 org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.java:821 com.webmethods.caf.faces.servlet.GZIPFilter.java:34 org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.java:821 org.mortbay.jetty.servlet.WebApplicationHandler.java:471 org.mortbay.jetty.servlet.ServletHandler.java:568 org.mortbay.http.HttpContext.java:1530 org.mortbay.jetty.servlet.WebApplicationContext.java:633 org.mortbay.http.HttpContext.java:1482 com.webmethods.portal.webApplication.WmWebAppContext.java:159 org.mortbay.http.HttpServer.java:909 org.mortbay.http.HttpConnection.java:820 org.mortbay.http.HttpConnection.java:986 org.mortbay.http.HttpConnection.java:837 org.mortbay.http.SocketListener.java:245 org.mortbay.util.ThreadedServer.java:357 org.mortbay.util.ThreadPool$PoolThread.java:534

IS Log information:

2008-10-21 12:09:02 CEST [ISS.0012.0006T] Client provided session id 69c0dfa09f5411dd81f9c0e54a3ebb92 and that session exits
2008-10-21 12:09:02 CEST [ISS.0012.0008T] Skipping authentication because session 69c0dfa09f5411dd81f9c0e54a3ebb92 contains user (Administrator)
2008-10-21 12:09:02 CEST [ISS.0014.0016T] Invoking service wm.server.soap:rpc
2008-10-21 12:09:02 CEST [ISS.0014.0016T] Invoking service ws.monitor.process.model:saveProcessModel
2008-10-21 12:09:02 CEST [MON.0119.0000T] *** portalURL: http://192.168.64.127:8585
2008-10-21 12:09:02 CEST [MON.0119.0000T] *** privAlias: webm.apps.config.process.list
2008-10-21 12:09:02 CEST [MON.0119.0000T] *** WSClient initialized.
2008-10-21 12:09:02 CEST [MON.0119.0000T] *** PortalClient initialized.
2008-10-21 12:09:02 CEST [MON.0119.0000T] userView: com.webmethods.caf.portalclient.impl.View@45f31c3
2008-10-21 12:09:02 CEST [MON.0119.0000T] docAccessPrivURI: webm.apps.config.process.list
2008-10-21 12:09:02 CEST [MON.0119.0000T] *** webm.apps.config.process.list privilege granted : true
2008-10-21 12:09:02 CEST [ISS.0014.0016T] Invoking service wm.prt.monitor:changeModelQoS
2008-10-21 12:09:02 CEST [PRT.0101.0900T] Monitor: In changeModelQoS
2008-10-21 12:09:02 CEST [PRT.0101.0900T] Monitor: Valid QoS!
2008-10-21 12:09:02 CEST [PRT.0101.0900T] Monitor: Refreshing QoS cache
2008-10-21 12:09:02 CEST [MON.0119.0117T] Details for modelID: pq__ProductionModels/Production/CSMToAPK_z4c details: null
2008-10-21 12:09:02 CEST [MON.0119.0910E] Could not retrieve model list: java.lang.NullPointerException
2008-10-21 12:09:02 CEST [MON.0119.0910T] Could not retrieve model list: java.lang.NullPointerException
at com.wm.monitor.app.Model.saveProcessModel(Model.java:1397)
at ws.monitor.process.model.saveProcessModel(model.java:232)
at sun.reflect.GeneratedMethodAccessor64.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at com.wm.app.b2b.server.JavaService.baseInvoke(JavaService.java:403)
at com.wm.app.b2b.server.invoke.InvokeManager.process(InvokeManager.java:631)
at com.wm.app.b2b.server.util.tspace.ReservationProcessor.process(ReservationProcessor.java:40)
at com.wm.app.b2b.server.invoke.StatisticsProcessor.process(StatisticsProcessor.java:44)
at com.wm.app.b2b.server.invoke.ServiceCompletionImpl.process(ServiceCompletionImpl.java:241)
at com.wm.app.b2b.server.invoke.ValidateProcessor.process(ValidateProcessor.java:51)
at com.wm.app.b2b.server.ACLManager.process(ACLManager.java:228)
at com.wm.app.b2b.server.invoke.DispatchProcessor.process(DispatchProcessor.java:30)
at com.wm.app.b2b.server.AuditLogManager.process(AuditLogManager.java:624)
at com.wm.app.b2b.server.invoke.InvokeManager.invoke(InvokeManager.java:536)
at com.wm.app.b2b.server.invoke.InvokeManager.invoke(InvokeManager.java:381)
at com.wm.app.b2b.server.ServiceManager.invoke(ServiceManager.java:237)
at com.wm.app.b2b.server.ServiceManager.invoke(ServiceManager.java:104)
at com.wm.app.b2b.server.Service.doInvoke(Service.java:639)
at com.wm.app.b2b.server.Service.doInvoke(Service.java:588)
at wm.server.soap.rpc(soap.java:928)
at sun.reflect.GeneratedMethodAccessor50.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at com.wm.app.b2b.server.JavaService.baseInvoke(JavaService.java:403)
at com.wm.app.b2b.server.invoke.InvokeManager.process(InvokeManager.java:631)
at com.wm.app.b2b.server.util.tspace.ReservationProcessor.process(ReservationProcessor.java:40)
at com.wm.app.b2b.server.invoke.StatisticsProcessor.process(StatisticsProcessor.java:44)
at com.wm.app.b2b.server.invoke.ServiceCompletionImpl.process(ServiceCompletionImpl.java:241)
at com.wm.app.b2b.server.invoke.ValidateProcessor.process(ValidateProcessor.java:51)
at com.wm.app.b2b.server.ACLManager.process(ACLManager.java:228)
at com.wm.app.b2b.server.invoke.DispatchProcessor.process(DispatchProcessor.java:30)
at com.wm.app.b2b.server.AuditLogManager.process(AuditLogManager.java:624)
at com.wm.app.b2b.server.invoke.InvokeManager.invoke(InvokeManager.java:536)
at com.wm.app.b2b.server.invoke.InvokeManager.invoke(InvokeManager.java:381)
at com.wm.app.b2b.server.ServiceManager.invoke(ServiceManager.java:237)
at com.wm.app.b2b.server.ServiceManager.invoke(ServiceManager.java:119)
at com.wm.app.b2b.server.HTTPSOAPHandler._process(HTTPSOAPHandler.java:515)
at com.wm.app.b2b.server.HTTPSOAPHandler.process(HTTPSOAPHandler.java:145)
at com.wm.app.b2b.server.HTTPDispatch.handleRequest(HTTPDispatch.java:186)
at com.wm.app.b2b.server.Dispatch.run(Dispatch.java:327)
at com.wm.util.pool.PooledThread.run(PooledThread.java:118)
at java.lang.Thread.run(Thread.java:595)
2008-10-21 12:09:02 CEST [MOD.0120.0000I] java.lang.NullPointerException
at com.wm.monitor.app.Model.saveProcessModel(Model.java:1397)
at ws.monitor.process.model.saveProcessModel(model.java:232)
at sun.reflect.GeneratedMethodAccessor64.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at com.wm.app.b2b.server.JavaService.baseInvoke(JavaService.java:403)
at com.wm.app.b2b.server.invoke.InvokeManager.process(InvokeManager.java:631)
at com.wm.app.b2b.server.util.tspace.ReservationProcessor.process(ReservationProcessor.java:40)
at com.wm.app.b2b.server.invoke.StatisticsProcessor.process(StatisticsProcessor.java:44)
at com.wm.app.b2b.server.invoke.ServiceCompletionImpl.process(ServiceCompletionImpl.java:241)
at com.wm.app.b2b.server.invoke.ValidateProcessor.process(ValidateProcessor.java:51)
at com.wm.app.b2b.server.ACLManager.process(ACLManager.java:228)
at com.wm.app.b2b.server.invoke.DispatchProcessor.process(DispatchProcessor.java:30)
at com.wm.app.b2b.server.AuditLogManager.process(AuditLogManager.java:624)
at com.wm.app.b2b.server.invoke.InvokeManager.invoke(InvokeManager.java:536)
at com.wm.app.b2b.server.invoke.InvokeManager.invoke(InvokeManager.java:381)
at com.wm.app.b2b.server.ServiceManager.invoke(ServiceManager.java:237)
at com.wm.app.b2b.server.ServiceManager.invoke(ServiceManager.java:104)
at com.wm.app.b2b.server.Service.doInvoke(Service.java:639)
at com.wm.app.b2b.server.Service.doInvoke(Service.java:588)
at wm.server.soap.rpc(soap.java:928)
at sun.reflect.GeneratedMethodAccessor50.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at com.wm.app.b2b.server.JavaService.baseInvoke(JavaService.java:403)
at com.wm.app.b2b.server.invoke.InvokeManager.process(InvokeManager.java:631)
at com.wm.app.b2b.server.util.tspace.ReservationProcessor.process(ReservationProcessor.java:40)
at com.wm.app.b2b.server.invoke.StatisticsProcessor.process(StatisticsProcessor.java:44)
at com.wm.app.b2b.server.invoke.ServiceCompletionImpl.process(ServiceCompletionImpl.java:241)
at com.wm.app.b2b.server.invoke.ValidateProcessor.process(ValidateProcessor.java:51)
at com.wm.app.b2b.server.ACLManager.process(ACLManager.java:228)
at com.wm.app.b2b.server.invoke.DispatchProcessor.process(DispatchProcessor.java:30)
at com.wm.app.b2b.server.AuditLogManager.process(AuditLogManager.java:624)
at com.wm.app.b2b.server.invoke.InvokeManager.invoke(InvokeManager.java:536)
at com.wm.app.b2b.server.invoke.InvokeManager.invoke(InvokeManager.java:381)
at com.wm.app.b2b.server.ServiceManager.invoke(ServiceManager.java:237)
at com.wm.app.b2b.server.ServiceManager.invoke(ServiceManager.java:119)
at com.wm.app.b2b.server.HTTPSOAPHandler._process(HTTPSOAPHandler.java:515)
at com.wm.app.b2b.server.HTTPSOAPHandler.process(HTTPSOAPHandler.java:145)
at com.wm.app.b2b.server.HTTPDispatch.handleRequest(HTTPDispatch.java:186)
at com.wm.app.b2b.server.Dispatch.run(Dispatch.java:327)
at com.wm.util.pool.PooledThread.run(PooledThread.java:118)
at java.lang.Thread.run(Thread.java:595)
2008-10-21 12:09:02 CEST [MON.0119.0031E] Error in converting to table for viewing: com.wm.monitor.util.MonitorException: Could not retrieve model list: java.lang.NullPointerException
2008-10-21 12:09:02 CEST [MON.0119.0031T] Error in converting to table for viewing: com.wm.monitor.util.MonitorException: Could not retrieve model list: java.lang.NullPointerException
at com.wm.monitor.app.Model.saveProcessModel(Model.java:1430)
at ws.monitor.process.model.saveProcessModel(model.java:232)
at sun.reflect.GeneratedMethodAccessor64.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at com.wm.app.b2b.server.JavaService.baseInvoke(JavaService.java:403)
at com.wm.app.b2b.server.invoke.InvokeManager.process(InvokeManager.java:631)
at com.wm.app.b2b.server.util.tspace.ReservationProcessor.process(ReservationProcessor.java:40)
at com.wm.app.b2b.server.invoke.StatisticsProcessor.process(StatisticsProcessor.java:44)
at com.wm.app.b2b.server.invoke.ServiceCompletionImpl.process(ServiceCompletionImpl.java:241)
at com.wm.app.b2b.server.invoke.ValidateProcessor.process(ValidateProcessor.java:51)
at com.wm.app.b2b.server.ACLManager.process(ACLManager.java:228)
at com.wm.app.b2b.server.invoke.DispatchProcessor.process(DispatchProcessor.java:30)
at com.wm.app.b2b.server.AuditLogManager.process(AuditLogManager.java:624)
at com.wm.app.b2b.server.invoke.InvokeManager.invoke(InvokeManager.java:536)
at com.wm.app.b2b.server.invoke.InvokeManager.invoke(InvokeManager.java:381)
at com.wm.app.b2b.server.ServiceManager.invoke(ServiceManager.java:237)
at com.wm.app.b2b.server.ServiceManager.invoke(ServiceManager.java:104)
at com.wm.app.b2b.server.Service.doInvoke(Service.java:639)
at com.wm.app.b2b.server.Service.doInvoke(Service.java:588)
at wm.server.soap.rpc(soap.java:928)
at sun.reflect.GeneratedMethodAccessor50.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at com.wm.app.b2b.server.JavaService.baseInvoke(JavaService.java:403)
at com.wm.app.b2b.server.invoke.InvokeManager.process(InvokeManager.java:631)
at com.wm.app.b2b.server.util.tspace.ReservationProcessor.process(ReservationProcessor.java:40)
at com.wm.app.b2b.server.invoke.StatisticsProcessor.process(StatisticsProcessor.java:44)
at com.wm.app.b2b.server.invoke.ServiceCompletionImpl.process(ServiceCompletionImpl.java:241)
at com.wm.app.b2b.server.invoke.ValidateProcessor.process(ValidateProcessor.java:51)
at com.wm.app.b2b.server.ACLManager.process(ACLManager.java:228)
at com.wm.app.b2b.server.invoke.DispatchProcessor.process(DispatchProcessor.java:30)
at com.wm.app.b2b.server.AuditLogManager.process(AuditLogManager.java:624)
at com.wm.app.b2b.server.invoke.InvokeManager.invoke(InvokeManager.java:536)
at com.wm.app.b2b.server.invoke.InvokeManager.invoke(InvokeManager.java:381)
at com.wm.app.b2b.server.ServiceManager.invoke(ServiceManager.java:237)
at com.wm.app.b2b.server.ServiceManager.invoke(ServiceManager.java:119)
at com.wm.app.b2b.server.HTTPSOAPHandler._process(HTTPSOAPHandler.java:515)
at com.wm.app.b2b.server.HTTPSOAPHandler.process(HTTPSOAPHandler.java:145)
at com.wm.app.b2b.server.HTTPDispatch.handleRequest(HTTPDispatch.java:186)
at com.wm.app.b2b.server.Dispatch.run(Dispatch.java:327)
at com.wm.util.pool.PooledThread.run(PooledThread.java:118)
at java.lang.Thread.run(Thread.java:595)
2008-10-21 12:09:02 CEST [ISC.0088.0001E] SOAPException: [ISS.0088.9134] Exception occurred while processing the body of the message

Please help me to solve this issue.

Thanks
Nagaraj Ramanan

Hi,

I suggest not to touch webMethods table from backend.

Let me know following :

  1. Have you configured “Process Engine” column in settings page in MWS
  2. Have you configured WmMonitor page in Integration Server
  3. Have you configured WmTaskClient page (not that relevant as of now)
  4. Is MWS and IS on seperate machine? if yes is there a firewall between them?

Also try following :

  1. Run pub.prt.admin:scanPackage and give the package which Designer has generated and then try to enable model
  2. set watt.server.auditStore=database in extended settings and restart IS

Regards,
Sumit

Thanks Sumit for your information. I resolved the issues in MWS.
Issue 1: Not able to view Model diagram in MWS. Solution: Installed latest Adobe Flash player and now i am able to see.
Issue 2: Not able to enable the models. Solution: Deleted the files inside the WSCLIENT folder in temp directory in MWS/default folder. Restarted the IS and MWS. Issue resolved

Thanks
Nagaraj Ramanan

Thanks for sharing the solution :slight_smile: