Error: failed to upload root certificate

[Aneel_Chaladi]

Hi,

I am using the URL below and providing the correct credentials, but I am not able to log in.

[Robert_Neale]

userid is case sensitive…
anilkumarc@anyaconsultancy.com

[Aneel_Chaladi]

Now i am getting below error

[Tristan_Bastian]

The documentation for this: Connecting to Cumulocity IoT | Thin-edge
States:

To upload the certificate to cumulocity this user needs to have "Tenant management" admin rights.

Have you ensured that your user has that permission?