Error: Cannot get the server log for Broker server

John_Kristopher_Sabio_Chua · August 21, 2014, 8:32am

Hi,

We are using 8.2 webMethods enterprise environment, and one of the broker server we are using couldn’t somehow find its server.log though the service/document flow is working (Error: Cannot get the server log for Broker server “public_brk1.apis.dhl.com:7849”) does anybody has an idea where to start the troubleshooting?

Thanks!

Mahesh_K_Sreenivas · August 21, 2014, 12:14pm

Are you looking for the pointers to start the broker server?

John_Kristopher_Sabio_Chua · August 22, 2014, 4:57am

The Broker and its Broker server is up and running and there couldnt seems to have any issues rather than when going to Broker Server Details > Server Log tab it displays "Error: Cannot get the server log for Broker server “public_brk1.apis.dhl.com:7849” any idea?

Mahesh_K_Sreenivas · August 22, 2014, 8:38am

Read the chapter Controlling Server Logging from MWS Administrator guide.

FYI: Server log files reside in the /webMethods_install_dir/MWS/server/server_instance/logs directory.

Let me know once you find the fix.