I’ve been doing some brainstorming/research for a process I’m working on where people can enroll to a course of some sort. First the enrollment is sent to a User Task for approval, this already works. But after that, I need to send an email to the employee that enrolled in the course 7 days before it begins.
Now my question is, do I need to suspend my process until that date is reached, configure a time-out that lasts until that date or is there any other way this is best achieved?
Follow-up, if any of my suggestions are right, how do I configure this, I don’t find it very clear in the documentation.
If you have any questions or something’s not clear please don’t hesitate to ask.
With kind regards