Certficate Upload Acces Denied

[Bayrem_Trabelsi]

I want to Upload A Certificate but it always says Access denied!!
I tried the same thing with an Admin Account and it is the same Problem Acces Denied!!

I need your Support on this one
Thank you

[Christoph_Souris]

You’d need ROLE_TENANT_MANAGEMENT_ADMIN or ROLE_TENANT_ADMIN for this.
Can you verify that your user has these?

See also: Cumulocity IoT - OpenAPI Specification

[Robert_Neale]

Use Dev tools to see what call is getting the error. It’s likely you haven’t got the correct permissions as Christoph suggests.

[Nadezhda.Rusenova (Nadia Rusenova)]

Hi Christoph,

We have another user that is having the same problem when adding a certificate. The user tried with an admin account and still gets “Access Denied” messages. Can you please advise on a possible solution?

Thanks,
Nadia

[Robert_Neale]

What does Dev tools show ‘Access is denied’ to?

I can add a cert to this tenant using ‘UniversityRelations’ user. It’s got TENANT_ADMIN permission.

‘Faculty1’ certainly does NOT have the correct permissions.

[Reuben_Miller2 (Reuben Miller)]

Note, the admins group does NOT have the required permissions.

At least on my test tenant, the only out-of-the-box group which includes the ROLE_TENANT_MANAGEMENT_ADMIN role is “Tenant Manager”.

[Christoph_Souris]

As Reuben pointed out, the default admins group does not have the required permissions. You can check what you have in the UI:

What you are looking for is “Tenant management”.