BE Package losing subscriptions

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1

The following has been experienced at two different companies.

The B-E Package loses subscriptions to the events it is supposed to process. Various techniques can be used to re-establish proper operation (restart the adapter, touch one of the integrations) but these are stop-gap measures. We’ve been unable to identify the root cause nor a permanent solution. One theory is that changes to event types can cause this symptom but this doesn’t seem to be consistent.

This is with 4.1 and the 4.5 B-E Package.

Anyone else experienced this and found a permanent solution?

2

Rob,Is the ADK-rt 4.2 installed on the entrprise side?
Vishal

3

I believe the B-E install does that. At least the install process on my machine says something like “appropriate ADK already exists”.

Have you guys not run into this? And I thought you were still running the B-E Bridge 4.1, not the B-E Package 4.5?

At any rate, I suppose I need to identify what files make up the ADK and figure out what the file dates are supposed to be. Any guidance on that?

4

Rob,

We had the the same problem yesterday.We are trying to talk with Wm support to identify this one.

They have put it in as the ADK-rt 4.2 issue.

Vishal