Archiving TN Transactions

HI Team,

While Archiveing the transaction details of TN from MWS/Archive Schedules

getting below Error

Error encountered invoking service wm.tn.portal.scheduledArchival:update

Please let me know how can i proceed.

Hi Vishnu,

please provide your TN versions as well as the server.log snippet of IS where this issue occurs.

There should be additional lines which indicate the real reason why the service failed.
Please check error log too if this contains helpful related entries.

Regards,
Holger

HI Holger,

Thanks for Info

these are the server Logs

2017-07-06 11:07:33 IST (jsf:INFO) [qtp1662938099-262] [RID:385] - Error encountered invoking service wm.tn.portal.scheduledArchival:update
2017-07-06 11:07:33 IST (jsf:INFO) [qtp1662938099-262] [RID:385] - Error encountered invoking service wm.tn.portal.scheduledArchival:update
2017-07-06 11:07:33 IST (jsf:INFO) [qtp1662938099-262] [RID:385] - Error encountered invoking service wm.tn.portal.scheduledArchival:update: Error encountered invoking service wm.tn.portal.scheduledArchival:update
2017-07-06 11:07:33 IST (Framework:INFO) [qtp1662938099-261] [RID:386] - Request [um93abplfyn11ipgn59p38i10:Administrator] http://piaddress:portnumber/meta/default/wm_xt_fabricfolder/0000006782 (GET)
2017-07-06 11:07:33 IST (jsf:INFO) [qtp1662938099-261] [RID:386] - Error encountered invoking service wm.tn.portal.scheduledArchival:update: Error encountered invoking service wm.tn.portal.scheduledArchival:update
2017-07-06 11:07:33 IST (Framework:INFO) [qtp1662938099-151] [RID:387] - Request [um93abplfyn11ipgn59p38i10:Administrator] http://ipaddress:portnumber/ (GET)

while ArchiveSchedule and am using 9.12 version. please let me know