Analytics builder model : doesn"t count all the events

[EMMA1 (Gasmi Oumaima)]

Product/components used and version/fix level are you on:

analytical builder model doesn’t count or receive the events in a right way

Detailed explanation of the problem:

the KPI widget is showing just 2 events while I received 7 events

here you zill find the counted events

and in this picture you will find the not counted events ::::

Error messages / full error message screenshot / log file

the model doesn’t count all the events ;;;;
today : i received 7 events (i saw them in postman also i verified them in the device management as you see ) ; but
not all of them is being counted through the analytical model

please see comment too i have added other screenshot for the problem to explain better : smiling_face_with_tear:

this you will see example of events ; may it helps to solve the issues

Is your question related to the free trial, or to a production (customer) instance?

production

Have you installed all the latest fixes for the products and systems you are using?

yes

[EMMA1 (Gasmi Oumaima)]

@Nadezhda.Rusenova @Felix.Schaede

@Harald_Meyer

[Robert_Neale]

Have you got ignore timestamp checked? Without this it’s possible that events considered ‘old’ are not processed.

[EMMA1 (Gasmi Oumaima)]

YES because I need only the new data

[Harald_Meyer]

I think the problem might be that the Event input block produces a Pulse and the the Counter block does not count these properly. In the past I suggested using a “Constant Value” block in between the two blocks:

Wrong output of stream analytics builder Model

What product/components do you use and which version/fix level are you on? latest Is your question related to the free trial, or to a production (customer) instance? production What are you trying to achieve? Please describe it in detail. Building anayltics builder model to caluclate sum of packages every 10 minutes. Here is the model. [image] In discrete statistics processing block sample port is attatched to cron timer which is equal to */10 minutes and output Sum port is attached …

[EMMA1 (Gasmi Oumaima)]

i have tried this but still not Working ;

[Harald_Meyer]

Can you share the actual model here? With “not working” you mean it is still only counting some events?

[EMMA1 (Gasmi Oumaima)]

model 1 ==================>

[EMMA1 (Gasmi Oumaima)]

model 2 ==================>

[EMMA1 (Gasmi Oumaima)]

model 3 ==================>

[Harald_Meyer]

Hi,

both the second and the third model work for me. What is the exact problem that you observe? Some events are not counted? Can you see a pattern in what is counted and what is not?

Few things to observe:

• Did you check about timestamps and “Ignore timestamps” as Robert suggested? In your screenshot, “Ignore timestamp” is off. This means that if an event arrives a few seconds delayed from its timestamp it will be dropped.
• Can you double check that the type of the event is indeed “UDI-Event” by using the REST API?

[EMMA1 (Gasmi Oumaima)]

yes sure "UDI-Event” is the required event to be counted ; I just copy paste from REST API

the only thing special in those events that the device was in configuration or something like this …

and about the timestamp ; ;if there is a delay ; it’s egal to 0.1 seconds

I have checked the timestamp ; and i will verify if it’s work or nah